AA
USDeceptive business practices to scam you This company uses deceptive business practices to scam you out of significant sums of money. They did not follow specifications or photos, and when I asked if I should request a refund or if they could fix it, they promised I would be satisfied with "alterations." The second version looked almost worse than the first. So they offer to fix it, at the expense of losing your right to a refund, then don't ACTUALLY fix what they say they will fix. (or, more likely, they probably just grab a pre-made plush off the shelf and sew a name tag on it). Then they outright refuse to do anything else to make things right. STAY AWAY FROM THEM.
Austin Francois
USLooks nothing like my dog Looks like they just used a return for my order. I got a return but ended up not getting refunded on shipping even though they messed up my order. Shipping both way was over 80 dollars.
Jessica Ronciere
FRSurprised customs fees I ordered from Europe and 8 weeks after, i got a message from thé delivery agency saying that i need to pay for customs otherwise i wont get my parcel !!! This was NEVER mentionned while i was ordering ...
Ed Wrist
USFor starters worst customer service EVER… For starters worst customer service EVER. Have tried contacting them no less than 15 times to get a $85 pajama order straightened out. All i have received is half wit responses with no intention of correcting their mistakes. Panama sizes were completely incorrect and tagged incorrectly, my wife who wrats a size 0 pants can not foit in a large pajama bottoms. BUYER be aware, the positive reviews at their website are only ones they approve and allow to be posted.
Jerry Arthurs
USAWOL Customer Service Much like others here, I placed an order back in early December and no communication, not taking phone calls, no email responses and no updates. It’s understandable that there would be shipping delays and such but the lack of customer service is unacceptable. If you’re not shipping out or making the products surely you have time to respond to people with honesty about what’s going on. Seems like a scam to me now and at least I can still stop payment on my credit card.