I placed an order for pajama bottoms on… I placed an order for pajama bottoms on Dec 5. I paid almost $30.00 extra for guaranteed Xmas delivery. It is now Dec 26th and NOTHING!! No product. No answer to my questions. Website tracking says unfulfilled. VERY unhappy customer. Buyer beware!!!!!!

Spent a lot, received nothing for Christmas I spent $800 ordering custom pajamas for my ENTIRE family on 12/4 and paid for rush shipping to guarantee its arrival before Christmas. It’s Dec. 25th, Christmas morning is over, and my family had nothing to open from me. I’m SO furious the company wasn’t transparent about whatever is going on so I could make an alternate plan. Also can’t get a straight answer about the status or ETA. Will never order from them again or recommend to others.

If I could give a zero star I would- I… If I could give a zero star I would- I ordered a Christmas gift for my daughter, a personalized blanket, on 12/5 - an email came on 12/17 that the design needed approval before shipping. I approved it immediately. As of today, 12/24, not only has it not arrived, it hasn’t even shipped out yet! I ordered a similar item from another web site PERSONALIZATION MALL, for my other daughter on the same day- it was less expensive, is of beautiful quality and I received it within a week. Do not order from Cuddle Clones; you’ll regret it.

Ordered pajamas as a gift 3 weeks… Ordered pajamas as a gift 3 weeks before Christmas and were “Guaranteed” by Christmas, but won’t be receiving them until after Christmas. Apparently there was a strike with DHL and they couldn’t figure out another means of delivery soon enough. Thanks for nothing.

Ordered pajamas for my kids and paid… Ordered pajamas for my kids and paid for rush shipping. Shipping label created Dec 8th and no update since. Reached out multiple times to customer service and always get a canned response. Reached out on Facebook on their business page and someone actually responded saying since DHL is on strike they are having problems but would ship out via 2 day fed ex but wouldn’t provide tracking number. I just want a refund at this point. Should’ve read more reviews. BBB rating is an F