So easy I am still amazed! I have heard many stories of stressful, delayed and difficult dealings between mortgage companies, escrow, and realtors. Some are quite close to home. Not ours! We had a great agent and everyone we dealt with was responsive and professional. We closed in exactly 30 days with no hiccups! Initially we went with Union Plus simply because it was our union offering, but it turned out to be a great company and we are very appreciative for the smooth easy experience we had. Thank you Union Plus Mortgage!

Took way too long rates went up It seemed like no one shared what we were asked to upload we had to upload the same docs several times to different people by the time our loan was done the rates had gone up. Maybe should have done it with another load company to get the lower rates because they said it would only take a few days with union it took about 2 months. Sad to say because the people are very nice that we worked with we would not recommend them.

Not so helpful I truly had to keep the ball rolling on my mortgage. There were about 4-6 people assigned to the different processes and none were very good at communicating with me and the fact I lived on Pacific coast and they worked on East Coast made this even worse. Twice, paperwork was messed up on their end that cost me 100's of dollars in increasing closing costs. When it was all finished, I got NO communication from Union Plus that it was approved or how the payout would work or the paying of my old mortgage... nothing! I only knew I had closed from the actual company that holds my mortgage. I also NEVER got my gift card that they promised after closing.

Had an incredible experience Had an incredible experience! I was kept well informed during the process. My rep got me THE best deal! I was amazed at what our interest rate ended up being and the loan credits we received! We will absolutely be using Union Plus Mortgage for our future home needs

Easy refinance experience Michael and Meredith were great. I was able to refinance completely contactless, but with great email communication every step of the way. I'm happy to be able to have union hardship protection for my mortgage should I ever need it. I've put off refinancing for along time, because I didnt really understand what was involved or if I would have to come out of pocket to do it (i didnt) and UPMC made it easy to get my questions answered and the process completed.