As a first-time home buyer As a first-time home buyer, I was impressed by how smooth the entire process went with Union Plus Mortgage. All the people that were involved were experienced, helpful, and responsive. I would do it again with Union Plus. I also enjoyed the first-time buyer cashback and rewards.

Benefits? 6 months sold my loan Refinanced in 2019 thinking I had the Union behind me with the "benefits" of a Union Mortgage. Could have gone with another lender for a bit less in fees However, I wanted to support the Union. My loan was sold 6 months later. Need to be with co. 1 year Tobe eligible for benefits. Disappointed. Was hoping to find a lender that would keep my loan for many years. Dislike being sold off and having to reset my payments, provide proof of insurance coverage, insurance payments, flood insurance, etc every 6-12 months.

SCAM! They wont cancel my insurance and still charge me monthly. I have sent multiple messeges requesting for cancellation of my life insurance and they ignored me. I also stopped bank payments to them and they still send me mail charging me 12$ monthly says i owe them 132$ now after a year of attempting to get it canceled. EVERYONE AVOID THIS SCAM LIFE INSURANCE, THEY WONT LET YOU CANCEL YOUR LIFE INSURANCE

We Closed Because UPM is a broker I did not deal with the mortgage company directly, which was ok. But the person who was helping with our martgage was very unresponsive with the title company and actually did not return calls from the title company. This was a private sale, no realtors involved so I am sure it was a little bit different, but I wish there would have been more communication on the side of UPM

Took way too long rates went up It seemed like no one shared what we were asked to upload we had to upload the same docs several times to different people by the time our loan was done the rates had gone up. Maybe should have done it with another load company to get the lower rates because they said it would only take a few days with union it took about 2 months. Sad to say because the people are very nice that we worked with we would not recommend them.