They were very helpful with the… They were very helpful with the knowledge of union construction workers, i was turned down by other banks, they got me approved and everything went great, so happy i found them, im now living in my new house and couldnt be happier with union plus mortgage company and got low rates, Thank you Union plus mortgage

As a first time home buyer As a first time home buyer, I felt like a lot of information came to me late. The team was very nice, but it was two weeks after I was in contract that I received an email introducing me to the team of four (two people were completely new to me) and at the end of the process I was required to take a ReadyNest test which would have been more appropriate at the beginning. As a company that deals with Union members who have irregular paychecks, the team did not seem to be prepared for the multiple w2s and 1099s. I'm not sure if it was a lack of experience that made the mortgage commitment process feel so slow, but I had hoped that I would be guided through the process more clearly and efficiently. Everyone was very nice.

Deceptive Car Rental … I have a credit card issued by Union Plus, which I really like. But, based on a recent car rental from them, I will never use any of their supposedly “discount” services. I was looking for a hybrid but wanted something larger than a Prius. When I saw the picture of an SUV on their listing for a hybrid, I made a reservation. As soon as I did so, the image of a Prius appeared on the confirmation. This is false advertising—even if the fine print under the picture reads Prius equivalent. Additional fees (taxes) are also added at time of vehicle return. I expect much better.

The easiest refi process ever!! Everyone involved in the refi process was fantastic!! Any and all questions I had, and I had a lot, were addressed quickly, patiently, and professionally. We can't say enough about how much we appreciate the hard work that went into the process and would use them again down the road.

Took way too long rates went up It seemed like no one shared what we were asked to upload we had to upload the same docs several times to different people by the time our loan was done the rates had gone up. Maybe should have done it with another load company to get the lower rates because they said it would only take a few days with union it took about 2 months. Sad to say because the people are very nice that we worked with we would not recommend them.