Slow response Wrote an inquiry on the plastic industry lubricants. Didn't got a response. A month passed afterwards, and here comes an email, that they will not be able to aupply. Already got a sample from other company, tested, purchased, procured, and used for a week. I suppose a bit slow with new customers.

I would haven given a 5 but having… I would haven given a 5 but having trouble getting Certificates of Analysis on a timely basis.

Maybe because we were a new customer Maybe because we were a new customer, but there were a lot of delays and problems with the first order.

Good materials, need less pressure I would give them 5 stars except they really put pressure on you to buy within a certain amount of time. Something we wouldn't do to our own customers. Our customers take their time as well as run their own clinicals, which is why there is a wait before purchasing materials, why does every vendor understand this but Chempoint? Its gotten a lot better since we have a new account rep. that we have been pleased with so far.

Working with ChemPoint as been great… Working with ChemPoint as been great they are quick to respond and deliver!