We bought our 3rd tree from Tree… We bought our 3rd tree from Tree Classics in December. It was a 7ft unlit tree and it was exactly what we wanted for our bedroom. It arrived as promised and once we fluffed out the branches and decorated, it was perfect. The branches were sturdy enough for my heavier ornaments and looked real enough (vs the cheap chopped paper looking versions). This new tree joins a 9ft and 8ft pre-lit tree bought almost 6years ago. We have always received the service and quality we were promised and remain happy customers to this day.

Never Received Tree But Have Been Billed Ordered a tree Sunday, shipment tracking says delivered to my office last night at 4:04pm, there were 3 of us here but no package. Then FedEx Tracking says out for delivery today. FedEx cant find it. I call Tree Classics and explain what is going on after being on hold for 10-minutes they come back on and say that their system Flagged the order as potentially fraudulent and had FedEx return the tree?? They said if I wanted the order I would have to go back in using a different credit card or paypal. I looked online and my CC has already been billed. The only fraud is Tree Classics!! Then their manager hung-up on me when I expressed by dissatisfaction with their bad service.

Total light failure on a 9' Fraser Fir Fall 2019 I purchased a 9' Fraser Fir with the color changing LED lights for the 2019 Christmas season. It worked properly when delivered. When put up for Christmas, the lights on the tree worked for about 6 hours, then died entirely. I notified the company which immediately identified the problem as a "bad transformer". After three phone calls, the company finally says it will not ship a replacement transformer until July 2020, about 9 months after purchase. Put another way, I must wait 7 months to even test to see if it is really a transformer problem. So far, Tree Classics has declined to toll the warranty. After writing to the CEO, Tree Classics has sent an email apologizing but indicating they may not be able to provide any relief until October or November 2020, about a year after the purchase. Which means I will not even be able to see if they are responding until then. Will they even still be in business in November?

great looking tree for years to come I love my new tree! It looks just like on the picture; it came promptly and the lights worked. If you are super-particular about your tree, you may want to choose the next more expensive version in which all needles look real. My model has two kinds of needles: the realistic ones and the standard ones on inside branches located close to the trunk. I just bent them away from the edge to make them less prominent and saved hundreds of dollars.

Beautiful Trees, Wreaths, Garland and Decorations not only for Christmas but year round Tree Classics offers us creative and helpful decorating tips using both their products and designers that create them in their own homes. When my order arrived it was carefully packaged and the items were wrapped to prevent any harm. I really like their battery operated items so I can hang wreaths and boughs w/o cords hanging down my walls. If you care to follow along on social media you will see what I've found and you can sign up for newsletters and follow their blog all year round as their products can be used for other holidays than Christmas.