A majestic tree for a family homecoming. We purchased the 9' slim classic Fraser fir, and couldn't be happier with it. It looked very real, and was very full, with just enough nooks to tuck ornaments inside as well as strong branches to hang ornaments outside. This is the third tree we have purchased from Tree Classics. One lasted for 12 years before retirement, and another is still going strong after 5 years. Our latest is so well constructed that I expect another long life.

I purchased a 9 foot prelit LED tree… I purchased a 9 foot prelit LED tree from Tree Classics. I opened it on arrival in October and all parts looked great. The tree was in good condition and all the lights worked. Upon setting it up in December, the plug on the stand was defective and kept popping out when trying to raise the stand. I had to hold it together with duct tape. After taking it down today I contacted the company and dealt with Monica in customer service and was told they would do NOTHING as there was only a 30 day warranty! What terrible customer service! I spent over $1100.00 and have to deal with this over a cheap defective stand! The tree was everything thing I expected. What a disappointment! I will never deal with this company again and highly recommend anyone looking to buy an artificial tree to remember that service on their product is paramount and theirs is terrible!

We bought our 3rd tree from Tree… We bought our 3rd tree from Tree Classics in December. It was a 7ft unlit tree and it was exactly what we wanted for our bedroom. It arrived as promised and once we fluffed out the branches and decorated, it was perfect. The branches were sturdy enough for my heavier ornaments and looked real enough (vs the cheap chopped paper looking versions). This new tree joins a 9ft and 8ft pre-lit tree bought almost 6years ago. We have always received the service and quality we were promised and remain happy customers to this day.

This is my third tree from Tree… This is my third tree from Tree Classics (12 and 9 ft). My first two trees were fine -- received on time, in good condition with all parts working appropriately. My third tree (a slim 7 ft) arrived on time and good condition. Easy to put together until time to plug them in -- the plug on the mid portion does not have the appropriate number of spots to plug in the top and bottom sections. OOPS! A couple of the branches are floppy and will need to be fixed -- extra brackets come with the tree fortunately. Quality control was not the best on this tree. But otherwise I have had good look with Tree Classics with nice looking trees and lights.

Very disappointing Very disappointing! I spend over $700. I had my tree up for 2 Christmas seasons. The first time I opened the box the tree smelled like gasoline. The second season the bottom lights didn’t work. I called and spoke to a representative who took my information but never called me back. I contacted the company again in September so I don’t have to deal with adding lights myself. I spoke to a supervisor who said they will replace the tree. I then received an email asking for my address for the full tree replacement which I have saved. I followed up with the company 2 days ago for a tracking number and spoke to a very rude representative who said sorry it’s past warranty. Had they called me back the first time it wouldn’t be past warranty. I am a mom who has kids, a job and a lot going on I can’t keep on following up with a company especially when they sent an email authorizing a full replacement and asking for my complete shipping address. Terrible customer service not to mention dishonest! Tree Classics should of received zero stars!!!!