Lights stopped working Our tree has been great for the last 7 years, however, now entire pieces have stopped lighting up. I have tried replacing fuses, purchased a circuit tester, and purchased additional bulbs. I have spent hours trying to light up the sections that have stopped working. Next year, I will probably purchase a string of LED lights and wrap around the top of the tree. After that, I'll just haul it to the landfill. What is needed is a pre-lit tree where multiple bulbs can go out, but they do not affect the rest of the light string. What I need is a light whisperer......

great looking tree for years to come I love my new tree! It looks just like on the picture; it came promptly and the lights worked. If you are super-particular about your tree, you may want to choose the next more expensive version in which all needles look real. My model has two kinds of needles: the realistic ones and the standard ones on inside branches located close to the trunk. I just bent them away from the edge to make them less prominent and saved hundreds of dollars.

Almost perfect After receiving my new Christmas tree a month or so ago, I unpacked it today. I was a little disappointed that the needles were so obviously plastic but I was really disappointed that it did not include a storage case. My last Tree Classics did and it was much used, making it so much easier to remove and return to the attic. I had seen references to the storage bag in the write-ups and thoroughly expected one to be included. Big disappointment!

Poor Quality & Customer Service Buyer beware! I purchased a pre-lit 9 foot Fraser Fir from Tree Classics last year. Brand new out of the box, a strand of lights on the tree didn't work. They sent a replacement tree but now this year another strand of lights isn't working and they claim the replacement section is out of stock until next Fall (2020) and they will not offer any other solutions for this year! Strongly recommend that you look elsewhere for your Chistmas tree needs, Tree Classics quality and Customer Service are very poor.

Too heavy and too many bulbs need to be replaced each year Although our 9 ft tree is beautiful and looks very real, it is very heavy even though it comes in 4 parts. Our other complaint is how many bulbs we need to replace each year. We end up spending way too much time replacing bulbs. We purchased a prelit tree for the main purpose of avoiding all the time we used to spend stringing lights. Now we spend all our time replacing bulbs. Very disappointed.