This is my third tree from Tree… This is my third tree from Tree Classics (12 and 9 ft). My first two trees were fine -- received on time, in good condition with all parts working appropriately. My third tree (a slim 7 ft) arrived on time and good condition. Easy to put together until time to plug them in -- the plug on the mid portion does not have the appropriate number of spots to plug in the top and bottom sections. OOPS! A couple of the branches are floppy and will need to be fixed -- extra brackets come with the tree fortunately. Quality control was not the best on this tree. But otherwise I have had good look with Tree Classics with nice looking trees and lights.

Never Received Tree But Have Been Billed Ordered a tree Sunday, shipment tracking says delivered to my office last night at 4:04pm, there were 3 of us here but no package. Then FedEx Tracking says out for delivery today. FedEx cant find it. I call Tree Classics and explain what is going on after being on hold for 10-minutes they come back on and say that their system Flagged the order as potentially fraudulent and had FedEx return the tree?? They said if I wanted the order I would have to go back in using a different credit card or paypal. I looked online and my CC has already been billed. The only fraud is Tree Classics!! Then their manager hung-up on me when I expressed by dissatisfaction with their bad service.

Total light failure on a 9' Fraser Fir Fall 2019 I purchased a 9' Fraser Fir with the color changing LED lights for the 2019 Christmas season. It worked properly when delivered. When put up for Christmas, the lights on the tree worked for about 6 hours, then died entirely. I notified the company which immediately identified the problem as a "bad transformer". After three phone calls, the company finally says it will not ship a replacement transformer until July 2020, about 9 months after purchase. Put another way, I must wait 7 months to even test to see if it is really a transformer problem. So far, Tree Classics has declined to toll the warranty. After writing to the CEO, Tree Classics has sent an email apologizing but indicating they may not be able to provide any relief until October or November 2020, about a year after the purchase. Which means I will not even be able to see if they are responding until then. Will they even still be in business in November?

A majestic tree for a family homecoming. We purchased the 9' slim classic Fraser fir, and couldn't be happier with it. It looked very real, and was very full, with just enough nooks to tuck ornaments inside as well as strong branches to hang ornaments outside. This is the third tree we have purchased from Tree Classics. One lasted for 12 years before retirement, and another is still going strong after 5 years. Our latest is so well constructed that I expect another long life.

Beautiful roping I purchased three Woodbury Classic Noble Fir 9 ft Garlands with Clear Lights for my front hall banister. They look wonderful, lifelike (almost everyone who saw them thought they were real), have lights all over and are easy to link together.