I've called twice about problems with… I've called twice about problems with the way the MLS information transfers to my ACI and both times it was not helpful. Data master does not input in some of the UAD format on the grid, such as site size includes a comma (UAD format does not allow commas) and the "Effective Date of Data Source" does not include a zero for months 01 to 09. Along with a few other items, that I have to immediately fix. It would also be nice if you included the cost approach like Spark does. To be honest, once Spark is available to ACI users I may switch over. Its not only less per month but includes the cost approach.

They can't figure out how to configure… They can't figure out how to configure the database to include my MLS in NJ. They stated that GSMLS is covered but it remained to be seen. I have been calling on the daily bases for the last 3 days No Luck. I was told the salesperson is not on her desk, But it has been 5 hrs since and no one can get in touch with her. They shouldn't offer that service with alamode if they can't provide it. Alamode is a great company and they should not allow such low service company on their platform

Every time your company does an update… Every time your company does an update I have to call you to get the program to work again. Also, in each area all of the appraiser would generally want you to extract the same data and put it in the same place on the forms. However, you have each individual set it up. I would like to have mine set-up the way another appraiser that I have confidence in has set his up.

I have made four calls to Data Master… I have made four calls to Data Master about a problem in the past year, and each time I explain that I never get a return call, I am told YOU WILL ABSOLUTELY HERE BACK FROM ME (whoever answers the call) TODAY But I never do, and the problem still exists. Rental data does not all transfer like it used to !!!

Datamaster was the perfect product for… Datamaster was the perfect product for me. WAS. They rolled out a new platform and the new platform is awful. It is an awkward interface. It makes numerous errors like entering "BusyRd" for a comparable that is in the middle of a platted subdivision. That is just an example. There are many more. The old platform was simple and accurate. The new platform is a failure. Awkward interface, inflexible and makes many mistakes. I am going to try Spark or Anow software. If you are using the original DataMaster platform I envy you. But beware, the new platform will be coming for you soon. Signed, computer savvy guy