I've called support about a problem ad… I've called support about a problem ad you guys were suppose to get back to me with a solution. I've also emailed you guys more than once regarding this same problem and never got a response back

poor response times poor response times, data not being pulled consistantly, errors out too often, last "update" now it does not pick up concessions. This program is now too expensive for this type of experience.

Missing data Missing data. Issues with transferring the correct data. Your updates changes the formats. Data on MLS and tax record doesn't transfer over. You don't offer the cost approach like other data entry companies do. Now having issues bringing up tax record to transfer. If i had another choice I would use another company but since I am limited to why my software allows.

I have made four calls to Data Master… I have made four calls to Data Master about a problem in the past year, and each time I explain that I never get a return call, I am told YOU WILL ABSOLUTELY HERE BACK FROM ME (whoever answers the call) TODAY But I never do, and the problem still exists. Rental data does not all transfer like it used to !!!

Every time your company does an update… Every time your company does an update I have to call you to get the program to work again. Also, in each area all of the appraiser would generally want you to extract the same data and put it in the same place on the forms. However, you have each individual set it up. I would like to have mine set-up the way another appraiser that I have confidence in has set his up.