Austin
GBHorrible company, Horrible Customer Service, Horrible Product Horrible company, horrible customer service, horrible product. I have never experienced worse customer service. The software hasn't worked for a week now and I have been back and forth over 15 times with monkeys at this company. No one has fixed the problem and they eventually just stopped responding to me. I hope every appraiser considering Datamaster reads this and decides against using them.
Robert
GBI've called support about a problem ad… I've called support about a problem ad you guys were suppose to get back to me with a solution. I've also emailed you guys more than once regarding this same problem and never got a response back
MK
GBVery happy with DataMaster Very happy with DataMaster. Excellent service and I've dealt with two employees there that were excellent, as well: Richard Rogers & Joanna Denos. I've recommended DataMaster to every appraiser I know & I'll continue to use it. Very honest company, with the bookkeeping/accounting. I do hope their technology gets better with GPAR forms. 5 Stars!
Michael
GBEvery time your company does an update… Every time your company does an update I have to call you to get the program to work again. Also, in each area all of the appraiser would generally want you to extract the same data and put it in the same place on the forms. However, you have each individual set it up. I would like to have mine set-up the way another appraiser that I have confidence in has set his up.
Mark Gray
GBDatamaster was the perfect product for… Datamaster was the perfect product for me. WAS. They rolled out a new platform and the new platform is awful. It is an awkward interface. It makes numerous errors like entering "BusyRd" for a comparable that is in the middle of a platted subdivision. That is just an example. There are many more. The old platform was simple and accurate. The new platform is a failure. Awkward interface, inflexible and makes many mistakes. I am going to try Spark or Anow software. If you are using the original DataMaster platform I envy you. But beware, the new platform will be coming for you soon. Signed, computer savvy guy