I've called support about a problem ad… I've called support about a problem ad you guys were suppose to get back to me with a solution. I've also emailed you guys more than once regarding this same problem and never got a response back

Would be higher Would be higher, but Dallas didn't get the updates that we saw demo'd last year at the North Texas Chapter Appraisal Institute conference. It showed a lot more features that had been or were about to be rolled out in other cities.

It saves me so much time It saves me so much time. Occasionally it will download data that is incorrect into the market conditions form, such as saying there are 4 competing listings, when there are 3, and I have only checked 3 for export. That is the only reason I don't give 5 stars. Excellent customer service.

poor response times poor response times, data not being pulled consistantly, errors out too often, last "update" now it does not pick up concessions. This program is now too expensive for this type of experience.

Datamaster was the perfect product for… Datamaster was the perfect product for me. WAS. They rolled out a new platform and the new platform is awful. It is an awkward interface. It makes numerous errors like entering "BusyRd" for a comparable that is in the middle of a platted subdivision. That is just an example. There are many more. The old platform was simple and accurate. The new platform is a failure. Awkward interface, inflexible and makes many mistakes. I am going to try Spark or Anow software. If you are using the original DataMaster platform I envy you. But beware, the new platform will be coming for you soon. Signed, computer savvy guy