Data master has been a life saver Data master has been a life saver. Cut a full 2 hours off of my report completion process. I say to all Appraisers out there, you have to get data master. If you already use some other data entry service, just try data master, their prices are unbeatable from my experience and will really help you. Their customer service is also stellar!

It saves me so much time It saves me so much time. Occasionally it will download data that is incorrect into the market conditions form, such as saying there are 4 competing listings, when there are 3, and I have only checked 3 for export. That is the only reason I don't give 5 stars. Excellent customer service.

I’d give the software 4 stars but... I’d give the software 4 stars, but the value and customer service is more like 2 stars. The software works well enough, it still has some bugs however it let me do about 90% of what I want. It’s quite expensive though, over $1,000 per year and they are not even providing the data, just an import function really. The customer service was great when they were trying to sign me up but then fell off sharply. My MLS made some changes and they were quite slow to update the software even after numerous complaints. The worst part is that when I needed to cancel my service, they still charged my credit card after numerous emails, and then forced me to dispute the charges with my bank instead of issuing a timely refund. Bottom line, the software does save you lots of time, but I would look into some competitors first for better value and service.

poor response times poor response times, data not being pulled consistantly, errors out too often, last "update" now it does not pick up concessions. This program is now too expensive for this type of experience.

I have made four calls to Data Master… I have made four calls to Data Master about a problem in the past year, and each time I explain that I never get a return call, I am told YOU WILL ABSOLUTELY HERE BACK FROM ME (whoever answers the call) TODAY But I never do, and the problem still exists. Rental data does not all transfer like it used to !!!