They can't figure out how to configure… They can't figure out how to configure the database to include my MLS in NJ. They stated that GSMLS is covered but it remained to be seen. I have been calling on the daily bases for the last 3 days No Luck. I was told the salesperson is not on her desk, But it has been 5 hrs since and no one can get in touch with her. They shouldn't offer that service with alamode if they can't provide it. Alamode is a great company and they should not allow such low service company on their platform

Data master has been a life saver Data master has been a life saver. Cut a full 2 hours off of my report completion process. I say to all Appraisers out there, you have to get data master. If you already use some other data entry service, just try data master, their prices are unbeatable from my experience and will really help you. Their customer service is also stellar!

Every time your company does an update… Every time your company does an update I have to call you to get the program to work again. Also, in each area all of the appraiser would generally want you to extract the same data and put it in the same place on the forms. However, you have each individual set it up. I would like to have mine set-up the way another appraiser that I have confidence in has set his up.

I've called twice about problems with… I've called twice about problems with the way the MLS information transfers to my ACI and both times it was not helpful. Data master does not input in some of the UAD format on the grid, such as site size includes a comma (UAD format does not allow commas) and the "Effective Date of Data Source" does not include a zero for months 01 to 09. Along with a few other items, that I have to immediately fix. It would also be nice if you included the cost approach like Spark does. To be honest, once Spark is available to ACI users I may switch over. Its not only less per month but includes the cost approach.

The product works and that's key The product works and that's key. My issue is the cost, for what I pay, regression analysis should be included. There are similar programs that are cheaper that now integrate better than before. My key issue that has held me from switching is that I'm waiting to see if Data Master will offer some regression tools to this wonderful program.