They can't figure out how to configure… They can't figure out how to configure the database to include my MLS in NJ. They stated that GSMLS is covered but it remained to be seen. I have been calling on the daily bases for the last 3 days No Luck. I was told the salesperson is not on her desk, But it has been 5 hrs since and no one can get in touch with her. They shouldn't offer that service with alamode if they can't provide it. Alamode is a great company and they should not allow such low service company on their platform

I've called twice about problems with… I've called twice about problems with the way the MLS information transfers to my ACI and both times it was not helpful. Data master does not input in some of the UAD format on the grid, such as site size includes a comma (UAD format does not allow commas) and the "Effective Date of Data Source" does not include a zero for months 01 to 09. Along with a few other items, that I have to immediately fix. It would also be nice if you included the cost approach like Spark does. To be honest, once Spark is available to ACI users I may switch over. Its not only less per month but includes the cost approach.

poor response times poor response times, data not being pulled consistantly, errors out too often, last "update" now it does not pick up concessions. This program is now too expensive for this type of experience.

It saves me so much time It saves me so much time. Occasionally it will download data that is incorrect into the market conditions form, such as saying there are 4 competing listings, when there are 3, and I have only checked 3 for export. That is the only reason I don't give 5 stars. Excellent customer service.

Data Master is great, but... Data Master is great, but...! The key is, it saves you time and helps to create accuracy. The only issue I've had is the 1004MC. The good news is that at some point it won't be required by lenders, but I do NOT want to see it disappear in Data Master as it's valuable for determining some adjustments like time and differences in neighborhood values (Location adjustments). Depending on the settings, it can give conflicting results in the "listing" results when compared with other 1004MC programs like ARMLS.