I have made four calls to Data Master… I have made four calls to Data Master about a problem in the past year, and each time I explain that I never get a return call, I am told YOU WILL ABSOLUTELY HERE BACK FROM ME (whoever answers the call) TODAY But I never do, and the problem still exists. Rental data does not all transfer like it used to !!!

Horrible company, Horrible Customer Service, Horrible Product Horrible company, horrible customer service, horrible product. I have never experienced worse customer service. The software hasn't worked for a week now and I have been back and forth over 15 times with monkeys at this company. No one has fixed the problem and they eventually just stopped responding to me. I hope every appraiser considering Datamaster reads this and decides against using them.

Would be higher Would be higher, but Dallas didn't get the updates that we saw demo'd last year at the North Texas Chapter Appraisal Institute conference. It showed a lot more features that had been or were about to be rolled out in other cities.

Every time your company does an update… Every time your company does an update I have to call you to get the program to work again. Also, in each area all of the appraiser would generally want you to extract the same data and put it in the same place on the forms. However, you have each individual set it up. I would like to have mine set-up the way another appraiser that I have confidence in has set his up.

poor response times poor response times, data not being pulled consistantly, errors out too often, last "update" now it does not pick up concessions. This program is now too expensive for this type of experience.