people are great people are great program terrible doesn't integrate with Bright/mls as it did with Trend/mls spoke at length about the problem and apparently because I do not have a higher status thru bright it will not integrate with datamaster. Not willing to pay excessive fees so will find another program.

poor response times poor response times, data not being pulled consistantly, errors out too often, last "update" now it does not pick up concessions. This program is now too expensive for this type of experience.

It saves me so much time It saves me so much time. Occasionally it will download data that is incorrect into the market conditions form, such as saying there are 4 competing listings, when there are 3, and I have only checked 3 for export. That is the only reason I don't give 5 stars. Excellent customer service.

Very happy with DataMaster Very happy with DataMaster. Excellent service and I've dealt with two employees there that were excellent, as well: Richard Rogers & Joanna Denos. I've recommended DataMaster to every appraiser I know & I'll continue to use it. Very honest company, with the bookkeeping/accounting. I do hope their technology gets better with GPAR forms. 5 Stars!

I’d give the software 4 stars but... I’d give the software 4 stars, but the value and customer service is more like 2 stars. The software works well enough, it still has some bugs however it let me do about 90% of what I want. It’s quite expensive though, over $1,000 per year and they are not even providing the data, just an import function really. The customer service was great when they were trying to sign me up but then fell off sharply. My MLS made some changes and they were quite slow to update the software even after numerous complaints. The worst part is that when I needed to cancel my service, they still charged my credit card after numerous emails, and then forced me to dispute the charges with my bank instead of issuing a timely refund. Bottom line, the software does save you lots of time, but I would look into some competitors first for better value and service.