I’d give the software 4 stars but... I’d give the software 4 stars, but the value and customer service is more like 2 stars. The software works well enough, it still has some bugs however it let me do about 90% of what I want. It’s quite expensive though, over $1,000 per year and they are not even providing the data, just an import function really. The customer service was great when they were trying to sign me up but then fell off sharply. My MLS made some changes and they were quite slow to update the software even after numerous complaints. The worst part is that when I needed to cancel my service, they still charged my credit card after numerous emails, and then forced me to dispute the charges with my bank instead of issuing a timely refund. Bottom line, the software does save you lots of time, but I would look into some competitors first for better value and service.

Horrible company, Horrible Customer Service, Horrible Product Horrible company, horrible customer service, horrible product. I have never experienced worse customer service. The software hasn't worked for a week now and I have been back and forth over 15 times with monkeys at this company. No one has fixed the problem and they eventually just stopped responding to me. I hope every appraiser considering Datamaster reads this and decides against using them.

Datamaster was the perfect product for… Datamaster was the perfect product for me. WAS. They rolled out a new platform and the new platform is awful. It is an awkward interface. It makes numerous errors like entering "BusyRd" for a comparable that is in the middle of a platted subdivision. That is just an example. There are many more. The old platform was simple and accurate. The new platform is a failure. Awkward interface, inflexible and makes many mistakes. I am going to try Spark or Anow software. If you are using the original DataMaster platform I envy you. But beware, the new platform will be coming for you soon. Signed, computer savvy guy

poor response times poor response times, data not being pulled consistantly, errors out too often, last "update" now it does not pick up concessions. This program is now too expensive for this type of experience.

Very happy with DataMaster Very happy with DataMaster. Excellent service and I've dealt with two employees there that were excellent, as well: Richard Rogers & Joanna Denos. I've recommended DataMaster to every appraiser I know & I'll continue to use it. Very honest company, with the bookkeeping/accounting. I do hope their technology gets better with GPAR forms. 5 Stars!