Datamaster was the perfect product for… Datamaster was the perfect product for me. WAS. They rolled out a new platform and the new platform is awful. It is an awkward interface. It makes numerous errors like entering "BusyRd" for a comparable that is in the middle of a platted subdivision. That is just an example. There are many more. The old platform was simple and accurate. The new platform is a failure. Awkward interface, inflexible and makes many mistakes. I am going to try Spark or Anow software. If you are using the original DataMaster platform I envy you. But beware, the new platform will be coming for you soon. Signed, computer savvy guy

Every time your company does an update… Every time your company does an update I have to call you to get the program to work again. Also, in each area all of the appraiser would generally want you to extract the same data and put it in the same place on the forms. However, you have each individual set it up. I would like to have mine set-up the way another appraiser that I have confidence in has set his up.

Data Master is great, but... Data Master is great, but...! The key is, it saves you time and helps to create accuracy. The only issue I've had is the 1004MC. The good news is that at some point it won't be required by lenders, but I do NOT want to see it disappear in Data Master as it's valuable for determining some adjustments like time and differences in neighborhood values (Location adjustments). Depending on the settings, it can give conflicting results in the "listing" results when compared with other 1004MC programs like ARMLS.

I’d give the software 4 stars but... I’d give the software 4 stars, but the value and customer service is more like 2 stars. The software works well enough, it still has some bugs however it let me do about 90% of what I want. It’s quite expensive though, over $1,000 per year and they are not even providing the data, just an import function really. The customer service was great when they were trying to sign me up but then fell off sharply. My MLS made some changes and they were quite slow to update the software even after numerous complaints. The worst part is that when I needed to cancel my service, they still charged my credit card after numerous emails, and then forced me to dispute the charges with my bank instead of issuing a timely refund. Bottom line, the software does save you lots of time, but I would look into some competitors first for better value and service.

They can't figure out how to configure… They can't figure out how to configure the database to include my MLS in NJ. They stated that GSMLS is covered but it remained to be seen. I have been calling on the daily bases for the last 3 days No Luck. I was told the salesperson is not on her desk, But it has been 5 hrs since and no one can get in touch with her. They shouldn't offer that service with alamode if they can't provide it. Alamode is a great company and they should not allow such low service company on their platform