They can't figure out how to configure… They can't figure out how to configure the database to include my MLS in NJ. They stated that GSMLS is covered but it remained to be seen. I have been calling on the daily bases for the last 3 days No Luck. I was told the salesperson is not on her desk, But it has been 5 hrs since and no one can get in touch with her. They shouldn't offer that service with alamode if they can't provide it. Alamode is a great company and they should not allow such low service company on their platform

poor response times poor response times, data not being pulled consistantly, errors out too often, last "update" now it does not pick up concessions. This program is now too expensive for this type of experience.

Missing data Missing data. Issues with transferring the correct data. Your updates changes the formats. Data on MLS and tax record doesn't transfer over. You don't offer the cost approach like other data entry companies do. Now having issues bringing up tax record to transfer. If i had another choice I would use another company but since I am limited to why my software allows.

Datamaster was the perfect product for… Datamaster was the perfect product for me. WAS. They rolled out a new platform and the new platform is awful. It is an awkward interface. It makes numerous errors like entering "BusyRd" for a comparable that is in the middle of a platted subdivision. That is just an example. There are many more. The old platform was simple and accurate. The new platform is a failure. Awkward interface, inflexible and makes many mistakes. I am going to try Spark or Anow software. If you are using the original DataMaster platform I envy you. But beware, the new platform will be coming for you soon. Signed, computer savvy guy

Data master has been a life saver Data master has been a life saver. Cut a full 2 hours off of my report completion process. I say to all Appraisers out there, you have to get data master. If you already use some other data entry service, just try data master, their prices are unbeatable from my experience and will really help you. Their customer service is also stellar!