Horrible company, Horrible Customer Service, Horrible Product Horrible company, horrible customer service, horrible product. I have never experienced worse customer service. The software hasn't worked for a week now and I have been back and forth over 15 times with monkeys at this company. No one has fixed the problem and they eventually just stopped responding to me. I hope every appraiser considering Datamaster reads this and decides against using them.

poor response times poor response times, data not being pulled consistantly, errors out too often, last "update" now it does not pick up concessions. This program is now too expensive for this type of experience.

Using DataMaster speeds up data… Using DataMaster speeds up data integration to the appraisal report and completes the 1004MC quickly which allows me to do more work. I'm spoiled after using DataMaster for the last couple of years and will continue to utilize it for every report I write. I do and have recommended DataMaster to peers and they all enjoy it as well. Very good software.

When adding comparables to a report the… When adding comparables to a report the entire first page of entrees vanishes. This make datamaster worthless as it takes more time to re type the first page of report. SFREP is my software.

I’d give the software 4 stars but... I’d give the software 4 stars, but the value and customer service is more like 2 stars. The software works well enough, it still has some bugs however it let me do about 90% of what I want. It’s quite expensive though, over $1,000 per year and they are not even providing the data, just an import function really. The customer service was great when they were trying to sign me up but then fell off sharply. My MLS made some changes and they were quite slow to update the software even after numerous complaints. The worst part is that when I needed to cancel my service, they still charged my credit card after numerous emails, and then forced me to dispute the charges with my bank instead of issuing a timely refund. Bottom line, the software does save you lots of time, but I would look into some competitors first for better value and service.