Transfers are always paused for no reason!! Sadly, i took the risk of collecting funds for individuals amidst the war in Gaza to support families losing homes and loved ones. Once the funds started collecting, thank fully i started transferring straight away. Just like everyone else has stated they simply hold funds and pause transfers, which completely defeats the object of a fundraiser, no matter how many documents and info you provide. Its sad really, please dont start a fundraiser with them, there are plenty others to start a fund with. Many advised me not to go ahead with gofundme, but i took the risk and learnt my lesson. Hoping to retrieve the remaining funds or refund them all then close this down and open it up with another. Gofundme also take a cut from every donation FYI!!!! UPDATE: Responded back to gofundme via the email they provided, and still no response!

Stolen our money It has been 2 months now and go fund me has all of the money our children have raised as a fundraiser.We cannot get them to release the money. There is no customer service and I am not convinced they are actually a real company.They have a few thousand pounds and I do not think we will ever see the cash our kids have worked really hard to raise money for a charity in Africa.It’s a disgrace

At first I couldn't find my bank… At first I couldn't find my bank because it's an online bank. But, the CSR helped me out.

Just helped a colleague who had sadly… Just helped a colleague who had sadly passed away on the gofundme site. Was DISGUSTED to see they had added a 15% charge. BE VERY CAREFUL TO REMOVE THIS "OPTIONAL" TIP before submitting your donation. Horrible.

Live Agent vs. Agency Bot The live agent "Brittney" was clear and concise in her understanding of my situation and had the information to complete my request as well as providing the reason for the actions. The agency Bot was not going to be a viable tool for my situation. Should I encounter a point and click situation then I will be sure to use the Bot.