Transfers paused for nearly a month with no idea how to retrieve funds!! I set up a fundraising page on behalf of my two daughters who along with their youth clubs choose a cause each year to raise money for. The account was set up nearly a month ago with transfers paused, I completed all forms and was told to expect 5-7 days. No response other than ‘we will escalate to our compliance team’ meanwhile we continue to receive donations. There are no humans only chat bots, my daughters are heartbroken that this money is not being sent to the babies we are raising money for, not to mention the stress I feel for accepting peoples donations only for the funds to be sat there doing nothing. I am having sleepless nights because of this, how can I face all the people who have donated in good faith, I wish I had never used GFM for our fundraiser. Their service falls way below my expectations for a company trying to help unite donors with a just cause. I would advise to AVOID at all costs.

GoFundme only cares about good publicity Thousands of fundraisers on Gofundme haven't recieved a cent after months or even years, yet Gofundme only shows the ones that have already made thousands. Even worse, you can't filter to help someone start their fundraiser, you can only filter for ones that are almost complete. This shows that Gofundme cares more about a single success story for their website than actually helping people :(

Don't do it! Out of $60 they are only giving $38.54 to my charity. This is outragious! I have set up a personal account for my charity now where 100% will go to it. I wish I would've read the reviews before starting this.

I am an organizer I am an organizer, the beneficiary dont have access to a bank account. This is first time I am running a campaign, we mistakenly attached the organizer banking details with beneficiary account. I want to cancel that and add organizer banking details. Reached out to customer service via chat as this is the only option they have other than email which I already sent 3 times and did not get any response. The agent was taking 5 min before answering my each message, then the agent said she is going to close the chat and instead going to send me an email, she closed the chat and I never received any email. Fund are stuck and those fund are urgently needed to the family could die due to hunger if they did not receive those funds.

At first I couldn't find my bank… At first I couldn't find my bank because it's an online bank. But, the CSR helped me out.