Sneaky tactic by go fund me to extract extra money from me I was delighted to make a charity donation of £20 but very disappointed at the misleading tactic go fund me used to attempt to extract an extra £3.20 from me. Sneaky and naughty.

GoFundme only cares about good publicity Thousands of fundraisers on Gofundme haven't recieved a cent after months or even years, yet Gofundme only shows the ones that have already made thousands. Even worse, you can't filter to help someone start their fundraiser, you can only filter for ones that are almost complete. This shows that Gofundme cares more about a single success story for their website than actually helping people :(

Absolutely shocking customer service Absolutely shocking customer service. There was an error in my donation that meant I transferred much too much money - go fund me say they will happily refund a mistaken donation. So I put in the request, contacting them over and over agani - despite being told I'd get a reply in 24 hours, I heard nothing. After 4 days I managed to speak to a live chat human not a robot. They promised to escalate and get back to me by the end of the day, I have still heard nothing 48 hours later. I am now in serious financial dire straits, and the poor fundraisers themselves have heard nothing. How can anyone trust making a donation through go fund me when they behave like this? I have never been so disappointed with any company. I will return here with an update to see if they do ANYTHING. But at the moment all they seem to do is take money for nothing. Awful -do not trust them at all.

Support provided professionally The person whom I chatted responded professionally. I still think that it would be nice if there is a way to set up the tip percentage by the fund raiser. So, when a donor press the Donte Now button, the tip percentage appears as it was set up by the fund raiser. Currently, it’s set up the way that 17% of donated amount will be added as tips. And, many people don’t know it can be adjusted and think it’s the mandatory service charge that they should pay.

At first I couldn't find my bank… At first I couldn't find my bank because it's an online bank. But, the CSR helped me out.