Gave £50 to a good cause and charged… Gave £50 to a good cause and charged 16% fee. Don't use don't bother give direct. Cash grabbing fascists.

At first I couldn't find my bank… At first I couldn't find my bank because it's an online bank. But, the CSR helped me out.

Just helped a colleague who had sadly… Just helped a colleague who had sadly passed away on the gofundme site. Was DISGUSTED to see they had added a 15% charge. BE VERY CAREFUL TO REMOVE THIS "OPTIONAL" TIP before submitting your donation. Horrible.

Sneaky tactic by go fund me to extract extra money from me I was delighted to make a charity donation of £20 but very disappointed at the misleading tactic go fund me used to attempt to extract an extra £3.20 from me. Sneaky and naughty.

Absolutely shocking customer service Absolutely shocking customer service. There was an error in my donation that meant I transferred much too much money - go fund me say they will happily refund a mistaken donation. So I put in the request, contacting them over and over agani - despite being told I'd get a reply in 24 hours, I heard nothing. After 4 days I managed to speak to a live chat human not a robot. They promised to escalate and get back to me by the end of the day, I have still heard nothing 48 hours later. I am now in serious financial dire straits, and the poor fundraisers themselves have heard nothing. How can anyone trust making a donation through go fund me when they behave like this? I have never been so disappointed with any company. I will return here with an update to see if they do ANYTHING. But at the moment all they seem to do is take money for nothing. Awful -do not trust them at all.