At first I couldn't find my bank… At first I couldn't find my bank because it's an online bank. But, the CSR helped me out.

Live Agent vs. Agency Bot The live agent "Brittney" was clear and concise in her understanding of my situation and had the information to complete my request as well as providing the reason for the actions. The agency Bot was not going to be a viable tool for my situation. Should I encounter a point and click situation then I will be sure to use the Bot.

I am an organizer I am an organizer, the beneficiary dont have access to a bank account. This is first time I am running a campaign, we mistakenly attached the organizer banking details with beneficiary account. I want to cancel that and add organizer banking details. Reached out to customer service via chat as this is the only option they have other than email which I already sent 3 times and did not get any response. The agent was taking 5 min before answering my each message, then the agent said she is going to close the chat and instead going to send me an email, she closed the chat and I never received any email. Fund are stuck and those fund are urgently needed to the family could die due to hunger if they did not receive those funds.

I donated £100 to a 'Ugandan… I donated £100 to a 'Ugandan orphanage', I became suspicious after them (the 'orphanage') contacting me directly through social media. I tried to contact the organiser of the fundraiser to find out some further information who apparently is US based but they haven't replied?. The man who contacted me from the 'Orphanage' was asking me to share the go fund me link and had multiple different named social media sites, he was also sending images and videos from the 'Orphanage' which was odd . I asked for documentation to see its a registered NGO so I could be confident in helping further via gofundme. I since realise the documentation he provided is fake, I complained to Gofundme and they have not checked the 'orphanage' out, its still raising money despite almost certainly being fake, I have not been 'covered' despite the wonderful advertisements of being fully covered on the Gofund me website and I have received no moneyback as guaranteed and the reply from Go Fund me support was very unprofessional. I will never trust this site again. Do not believe your money is 'guaranteed' it IS NOT. They are not tackling or even have any interest in the fact the fundraiser is FAKE and I gave proof. No interest whatsoever. I'm sure the media would have a field day if they knew this sort of thing was happening and judging by the comments...its happening regularly

A sucker per minute In the USA they have a popular saying “There’s a sucker born every minute” and as far as I am concerned anyone who is mindwiped enough to hand money to (sometimes) complete strangers begging online, either has far too much money or is indeed a “sucker”. GO FUND YOURSELF !!!!!!!!!!!