Briggs got the job done, but not without leaving some questions answered. Expensive service, but got the visa in a quick time frame. Only issue was that there was trouble with the application, and although I called and left a VM for them, no one responded to my questions. That was very concering to not get a response after giving away my credit card information.

It is not all in the computer; we have a cell phone to contact us, no help at all for the money we paid! Please do not use this service. We found out about someone who did it a lot cheaper and a lot quicker!

Grifters Same as others users. This company will take large amounts of money and provide no service. A "rush" took $640 and 4 weeks (they lost paperwork).

Wish I could give 0 stars. Hidden fees, dreadful communications. First problem was they wanted to process my application for a tourist visa as a business visa and put a "due date" ten days after what I had requested. Website says fees "start" at $90, but since I wasn't applying for expedited service, I didn't see the fine print that said I had to opt out of a $25.00 "Passport Replacement Fee" in case they lost my passport! They also charged another $25.00 for a "Brazilian upload Surcharge" after I had completed the application online, printed it out, signed it, and mailed it to them. There was also a 4% "Consular Processing fee." Add $10.00 for a money order which costs $1.25 at the post office and which other services ask you to mail in with your application, but which Briggs/CIBT does not include in their requested documents. Their communication protocol is horrid. You must call a central office and wait for them to get around to contacting someone in the office actually handling your application. (Emails also go through a central screening.) That may take 2-3 days. One morning I called and the person answering said they had heavy volume and that I had to leave my name and number and I would get a call back. I did not get a call back until two days later. You cannot call and expect to be connected to the person actually handling your visa.

Terrible experience Terrible experience. Hidden fees everywhere and customer service is extremely rude. Wish I could give 1*