I travel the world for business and… I travel the world for business and have utilized A.Briggs for years. A. Briggs was quick, efficient, cost effective and most important honest. CIBT has ruined A. Briggs. What does CIBT stand for, Costly, Incompetent, Broken, Terrible! I spent an 30 mins with a lovely lady named Carla and she informed me that total costs for my colleague's Chinese Visa would be about $200...I was happy to pay. The final bill was $655.26! I was shocked and called the company, it took 30 minutes to argue the over charges and I received a $219.00. and still have to pay more than double the original quote. Never again will I use CIBT.

Terrible This company was recommended to do a legalization of foreign documents. I did the online form and paid the initial fee because nobody will talk to you unless you do. I was told someone would contact me within 24 hours. It’s been over a week. I have called and emailed numerous times. Not a single response from this company. I have wasted more than a week of my time when I need this document urgently. Terrible, terrible , terrible customer service.

over promise. under deliver. Unprofessional

Terrible experience Terrible experience. Hidden fees everywhere and customer service is extremely rude. Wish I could give 1*

Mixed-- others I've referred have received great service; my rush order was overlooked. I would probably recommend A. Briggs (especially over dealing with embassies directly), but I would caution that if your email doesn't receive a response, you should follow up ASAP. I put in a rush order and received some materials by email after shipping the rest, and when I forwarded them, they were ignored for two days, by which point it was too late to proceed. I would have thought my order was already in the queue and the agent would be on the lookout for the final materials.