Very helpful customer service I was trying to look up information on a person using their username. One site led me to ID strong. Even though I didn't get the information I needed and the original search that I could find it, the customer service agent was very helpful and kind and help me cancel ID strong because that's not what I needed.

Only US user information allowed I tried to sign up, but they assume that I was an US user. Had to provide a state in order to complete, which I cannot do. I never entered a password, so now I cannot login again. I did somehow manage to cancel my subscription again through the email I got, but could not change the password again. I also payed from GPay, so they assumed that this was my email. It is not, since I only use a g-mail in order to use GPay. I could not change the email either in the signup. There are no password recovery link as well. This homepage is really bad. They should think about putting more effort into development of their homepage. The service it self seems to work quite well though, so still giving it 3 stars.

TRUSTWORTHY I accidentally registered for repeat and multiple services and charges. ID Strong was understanding and sympathetic and took time to patiently straighten out my account. This was especially important because I am disabled and on a fixed income. Thank you IDStrong.

I ordered subscription by accident I ordered subscription by accident. Spent a long time trying to figure out how to get refunded. Decided to call the customer service number listed.Within minutes the woman who answered was able to help. She was very attentive to my needs and very polite. Great customer service skills.

No opp out No opp out. Won’t provide any information on my own email. Wants me to pay again…7 free days…sure. Of using their website. But not to receive any actual results…lies