Booking experience was amazing Booked INF BMI VIP+ for my dad, as Pre-existing coverage was not our goal. Plan looks good (essentially equivalent of Elite with lower limit for pre-existing). Prakash helped clarify everything very nicely, and booking experience was 5-star with all questions answered over the chat.

Fraudulent company INF Hop Travel and Robin Assist I took insurance for my father in law visiting for 3 months recently, unfortunately he had a fracture in his T8 and then he was denied any kind of help. Inf insurance will trip you over after they take money from you, before selling they will tell you all kind of things and sell post sale service is pathetic. I had suffered a great loss, i paid 2500$ for their travel and the call their plans as not Insurance rather Travel assist this means you are at mercy of their hidden door reviews (medical team) Robin Assist team is the one who coordinates with you and they are partner in the crime with Inf Insurance. I suffered enough and i am paying out of pocket and still struggling to get any support, all they say is send them back to India for a better treatment. Note: My father in law is 77 yo and yet they sold the insurance at a higher premium rate despite of knowing complications they would come with. Now question is if you are only planning for a safe travel back when you are in an emergency they say the will cover some Flight reservation charges, etc.. this is all bulls**t .. Please dont fall for this company its the worst company you can imagine . i dont know if they will cover for any change in travel or

6 months ago 6 months ago, my Mom had a minor kidney issue, that unexpectingly became a bit major. Actually a ER visit that cost an estimated $5,000. INF's PREMIER Plan covered the claim as well as my peace of mind! Really thankfully this group has a plan that covers pre existing kidney probs.....

Do not fall in the trap of paying higher for pre-existing condition Do not fall in the trap of paying higher for your parents with pre-existing conditions. My father has a diabetes and he brought insulin from India to sustain over longer period. But as his insulin stock was over I tried to connect with INF elite support team. The team gave misinformation and told me to get the prescription refill from Doctors Please app and it will be 0$ cost. When I actually went to pick the insulin at CVS they said it’s 500$ and INF elite customer care said we don’t cover any prescription refill for existing pre condition. So it’s a total waste of paying higher for pre existing condition if we can not even get a single refill for medication covered by INF. Totally disappointing experience.

Advantaged covered when I needed I enrolled in the INF Advantage plan for my mom because she's been having very brittle bones recently. The coverage came in handy when she accidentally slipped in the bathtub and fractured her tibia. of course this was covered by the insurance because it was an accident and they paid really really well. I'm really happy that they offered 150,000 coverage because my total bill was around 48,000 and they paid around 40,000 of that.