Do not fall in the trap of paying higher for pre-existing condition Do not fall in the trap of paying higher for your parents with pre-existing conditions. My father has a diabetes and he brought insulin from India to sustain over longer period. But as his insulin stock was over I tried to connect with INF elite support team. The team gave misinformation and told me to get the prescription refill from Doctors Please app and it will be 0$ cost. When I actually went to pick the insulin at CVS they said it’s 500$ and INF elite customer care said we don’t cover any prescription refill for existing pre condition. So it’s a total waste of paying higher for pre existing condition if we can not even get a single refill for medication covered by INF. Totally disappointing experience.

I would recommend anyone getting a… I would recommend anyone getting a visitor plan to tkae a look at the elite coverage. I enrolled my dad after he had a triple bypass surgery- just to be on safe side. Luckily i had the full pre-ex coverage so when he had chest tightness it was covered. These are expensive plans, relatvie to obamacare it's a steal!

I had a bad experience with INF visitor… I had a bad experience with INF visitor care. I bought the insurance for my parents. I was told that I will refund of 10% of corporate discount. I still have not received any. I tried emailing them multiple time no response. I contacted them, they created ticket on behalf of me but never provided any update.

My parent visited me for the first time in the USA My parent visited me in the USA for the first in Xmas, we had INF Elite 80% plan with united health care network, and my dad has high blood pressure, we like the Robin Assist helped us to make the appointment which made the trip much easier, we used the urgent care, and he got the prescription to stabilize his blood pressure. I am glad we bought the INF plans insurance for them, so we don't need to worry about how to visit doctor.

Booking experience was amazing Booked INF BMI VIP+ for my dad, as Pre-existing coverage was not our goal. Plan looks good (essentially equivalent of Elite with lower limit for pre-existing). Prakash helped clarify everything very nicely, and booking experience was 5-star with all questions answered over the chat.