Very good and approachable customer… Very good and approachable customer service. Website/ online portal is pretty good too in terms of a wide variety of plan to suit everyone’s need. I personally liked the fact the after narrowing down my options to two plans, I could call customer support and discuss both plans to be able decide on one.

I would recommend anyone getting a… I would recommend anyone getting a visitor plan to tkae a look at the elite coverage. I enrolled my dad after he had a triple bypass surgery- just to be on safe side. Luckily i had the full pre-ex coverage so when he had chest tightness it was covered. These are expensive plans, relatvie to obamacare it's a steal!

I had a bad experience with INF visitor… I had a bad experience with INF visitor care. I bought the insurance for my parents. I was told that I will refund of 10% of corporate discount. I still have not received any. I tried emailing them multiple time no response. I contacted them, they created ticket on behalf of me but never provided any update.

Good product, Tough to Contact Staff Sometimes Good product, but sometimes tough to get in contact with staff. I enrolled in the INF Premier plan for my mom since she has some thyroid issues. However, I suppose i needed the accident cover. Mom burned herself cooking dinner for us, and I had to take her to emergency room. Since it was holiday weekend, I had trouble getting in touch with anyone at the office. Its was OK though- bills were submitted and paid, and they did call me on the day they were opened. Overall, the insurance did what it was supposed to so i guess i am happy.

Best visitors insurance. No brainer. Regarding the service, once you buy the plan - you can access memd and "doctor please" services for free and meet doctors over video calls - you get discounts on prescriptions and refills using the code provided by inf - you can visit really good hospitals such as stanford, el camino at negotiated prices. Absolutely no brainer to go with inf and have a good peace of mind with this service.