BMI plan initially denied claims, but resolved after customer support This company sells a travel assistance program claiming it's the best and covers everything unlike other travel insurance. Using this ruse, they also charge several times the premium. However, they are worse than other travel insurance and are hardly even an insurance. I got the BMI plan from them and this has a rule of reporting in 24 hours. However, this is ambiguous and they can interpret in a way to deny your claims. Even if a symptom of pain started less than 24 hours ago, they can claim that it was due to an issue from more than 24 hours ago. EDIT: This was resolved after reaching out to customer service and the required medical provider call and prescription medicine were provided.

Prakash at INF Visitor Care is… Prakash at INF Visitor Care is extremely resourceful and is well versed with the travel health insurance plans offered through INF. He is very professional, friendly, and answers all questions very patiently. He responds to queries promptly. I have purchased the INF Premier plan with preexisting coverage without any hassle. I would purchase this again in the future. Manjula Ananthram

If you are traveling and looking for insurance. Go for INF!! My father got a heart attack on 24th July. He was rushed to the hospital into the emergency room. He later had an open heart surgery. I called INF helpdesk and they explained me the whole claim process. Helped me register an account. Anytime I had a question, the response was the very next minute. They have been just excellent in answering any questions and helping with the claims. The insurance and coverage is excellent too. I highly recommend them!

Bought BMI VIP plan for parents Bought BMI VIP plan for parents when they arrived in April 2021. After two days , Dad started having COVID symptoms. Called BMI and they helped to book appointment for testing. After couple of days , we went to ER because he wasn't feeling well. Again INF/BMI helped. All this time, we never paid anything. All claims and appointment taken care by insurance directly. I would definitely recommend INF (BMI VIP plan).

Can't thank INF enough Can't thank INF enough, with this visitor's insurance company. Gave them a shot after a rough experience last year with another group that I'd rather not mention, but just glad things all worked out. Had a claim for an Rx antibiotic after an accident for my Mom, and INF got me PIF! Add professionalism to this list and I have to admit, you have a customer for life. Thank You, thank you!