I had a bad experience with INF visitor… I had a bad experience with INF visitor care. I bought the insurance for my parents. I was told that I will refund of 10% of corporate discount. I still have not received any. I tried emailing them multiple time no response. I contacted them, they created ticket on behalf of me but never provided any update.

BMI plan initially denied claims, but resolved after customer support This company sells a travel assistance program claiming it's the best and covers everything unlike other travel insurance. Using this ruse, they also charge several times the premium. However, they are worse than other travel insurance and are hardly even an insurance. I got the BMI plan from them and this has a rule of reporting in 24 hours. However, this is ambiguous and they can interpret in a way to deny your claims. Even if a symptom of pain started less than 24 hours ago, they can claim that it was due to an issue from more than 24 hours ago. EDIT: This was resolved after reaching out to customer service and the required medical provider call and prescription medicine were provided.

My parent visited me for the first time in the USA My parent visited me in the USA for the first in Xmas, we had INF Elite 80% plan with united health care network, and my dad has high blood pressure, we like the Robin Assist helped us to make the appointment which made the trip much easier, we used the urgent care, and he got the prescription to stabilize his blood pressure. I am glad we bought the INF plans insurance for them, so we don't need to worry about how to visit doctor.

finally... a REAL COMPANY! i had very disheartened with my experience using another insurance last time my parents came. Was recommended from a friend at work to look at INF. I really like their service- they always answer the chat, phone calls up to 11:30 pm, emails- the even gave their whatsapp so my parents can call during flight. top notch service- i recommed all the way...

My wife and I travel to Florida every… My wife and I travel to Florida every year to stay in Naples. After hearing some horror stories- we decided to invest in a insurance policy for our US travel. since our provincial (we're from Canada), insurance does not cover anything meaningful. I was very thankful i got INF because my wife has appendicitis during our stay- they bill was close to $60,000 and INF took care of us. I've recommended INF to fellow snow birds such as myself.