Can't thank INF enough Can't thank INF enough, with this visitor's insurance company. Gave them a shot after a rough experience last year with another group that I'd rather not mention, but just glad things all worked out. Had a claim for an Rx antibiotic after an accident for my Mom, and INF got me PIF! Add professionalism to this list and I have to admit, you have a customer for life. Thank You, thank you!

Good product, Tough to Contact Staff Sometimes Good product, but sometimes tough to get in contact with staff. I enrolled in the INF Premier plan for my mom since she has some thyroid issues. However, I suppose i needed the accident cover. Mom burned herself cooking dinner for us, and I had to take her to emergency room. Since it was holiday weekend, I had trouble getting in touch with anyone at the office. Its was OK though- bills were submitted and paid, and they did call me on the day they were opened. Overall, the insurance did what it was supposed to so i guess i am happy.

Do not fall in the trap of paying higher for pre-existing condition Do not fall in the trap of paying higher for your parents with pre-existing conditions. My father has a diabetes and he brought insulin from India to sustain over longer period. But as his insulin stock was over I tried to connect with INF elite support team. The team gave misinformation and told me to get the prescription refill from Doctors Please app and it will be 0$ cost. When I actually went to pick the insulin at CVS they said it’s 500$ and INF elite customer care said we don’t cover any prescription refill for existing pre condition. So it’s a total waste of paying higher for pre existing condition if we can not even get a single refill for medication covered by INF. Totally disappointing experience.

If you are traveling and looking for insurance. Go for INF!! My father got a heart attack on 24th July. He was rushed to the hospital into the emergency room. He later had an open heart surgery. I called INF helpdesk and they explained me the whole claim process. Helped me register an account. Anytime I had a question, the response was the very next minute. They have been just excellent in answering any questions and helping with the claims. The insurance and coverage is excellent too. I highly recommend them!

finally... a REAL COMPANY! i had very disheartened with my experience using another insurance last time my parents came. Was recommended from a friend at work to look at INF. I really like their service- they always answer the chat, phone calls up to 11:30 pm, emails- the even gave their whatsapp so my parents can call during flight. top notch service- i recommed all the way...