Best visitors insurance. No brainer. Regarding the service, once you buy the plan - you can access memd and "doctor please" services for free and meet doctors over video calls - you get discounts on prescriptions and refills using the code provided by inf - you can visit really good hospitals such as stanford, el camino at negotiated prices. Absolutely no brainer to go with inf and have a good peace of mind with this service.

BMI plan initially denied claims, but resolved after customer support This company sells a travel assistance program claiming it's the best and covers everything unlike other travel insurance. Using this ruse, they also charge several times the premium. However, they are worse than other travel insurance and are hardly even an insurance. I got the BMI plan from them and this has a rule of reporting in 24 hours. However, this is ambiguous and they can interpret in a way to deny your claims. Even if a symptom of pain started less than 24 hours ago, they can claim that it was due to an issue from more than 24 hours ago. EDIT: This was resolved after reaching out to customer service and the required medical provider call and prescription medicine were provided.

Can't thank INF enough Can't thank INF enough, with this visitor's insurance company. Gave them a shot after a rough experience last year with another group that I'd rather not mention, but just glad things all worked out. Had a claim for an Rx antibiotic after an accident for my Mom, and INF got me PIF! Add professionalism to this list and I have to admit, you have a customer for life. Thank You, thank you!

Good product, Tough to Contact Staff Sometimes Good product, but sometimes tough to get in contact with staff. I enrolled in the INF Premier plan for my mom since she has some thyroid issues. However, I suppose i needed the accident cover. Mom burned herself cooking dinner for us, and I had to take her to emergency room. Since it was holiday weekend, I had trouble getting in touch with anyone at the office. Its was OK though- bills were submitted and paid, and they did call me on the day they were opened. Overall, the insurance did what it was supposed to so i guess i am happy.

Bought BMI VIP plan for parents Bought BMI VIP plan for parents when they arrived in April 2021. After two days , Dad started having COVID symptoms. Called BMI and they helped to book appointment for testing. After couple of days , we went to ER because he wasn't feeling well. Again INF/BMI helped. All this time, we never paid anything. All claims and appointment taken care by insurance directly. I would definitely recommend INF (BMI VIP plan).