Travelling down to San Antonio to visit… Travelling down to San Antonio to visit my daughter. After hearing the cost of childbirth, I didn't want to take the risk of not visiting without insurance. I have a Canadian annual travel plan- but I recently had a heart issue which they say wouldn't be covered. I found INF through google and they offered me the only plan which does not exclude any heart condition. I had the peace of mind where I could finally travel.

Best visitors insurance. No brainer. Regarding the service, once you buy the plan - you can access memd and "doctor please" services for free and meet doctors over video calls - you get discounts on prescriptions and refills using the code provided by inf - you can visit really good hospitals such as stanford, el camino at negotiated prices. Absolutely no brainer to go with inf and have a good peace of mind with this service.

Bought BMI VIP plan for parents Bought BMI VIP plan for parents when they arrived in April 2021. After two days , Dad started having COVID symptoms. Called BMI and they helped to book appointment for testing. After couple of days , we went to ER because he wasn't feeling well. Again INF/BMI helped. All this time, we never paid anything. All claims and appointment taken care by insurance directly. I would definitely recommend INF (BMI VIP plan).

Very good and approachable customer… Very good and approachable customer service. Website/ online portal is pretty good too in terms of a wide variety of plan to suit everyone’s need. I personally liked the fact the after narrowing down my options to two plans, I could call customer support and discuss both plans to be able decide on one.

BMI plan initially denied claims, but resolved after customer support This company sells a travel assistance program claiming it's the best and covers everything unlike other travel insurance. Using this ruse, they also charge several times the premium. However, they are worse than other travel insurance and are hardly even an insurance. I got the BMI plan from them and this has a rule of reporting in 24 hours. However, this is ambiguous and they can interpret in a way to deny your claims. Even if a symptom of pain started less than 24 hours ago, they can claim that it was due to an issue from more than 24 hours ago. EDIT: This was resolved after reaching out to customer service and the required medical provider call and prescription medicine were provided.