Good product, Tough to Contact Staff Sometimes Good product, but sometimes tough to get in contact with staff. I enrolled in the INF Premier plan for my mom since she has some thyroid issues. However, I suppose i needed the accident cover. Mom burned herself cooking dinner for us, and I had to take her to emergency room. Since it was holiday weekend, I had trouble getting in touch with anyone at the office. Its was OK though- bills were submitted and paid, and they did call me on the day they were opened. Overall, the insurance did what it was supposed to so i guess i am happy.

Prakash at INF Visitor Care is… Prakash at INF Visitor Care is extremely resourceful and is well versed with the travel health insurance plans offered through INF. He is very professional, friendly, and answers all questions very patiently. He responds to queries promptly. I have purchased the INF Premier plan with preexisting coverage without any hassle. I would purchase this again in the future. Manjula Ananthram

BMI plan initially denied claims, but resolved after customer support This company sells a travel assistance program claiming it's the best and covers everything unlike other travel insurance. Using this ruse, they also charge several times the premium. However, they are worse than other travel insurance and are hardly even an insurance. I got the BMI plan from them and this has a rule of reporting in 24 hours. However, this is ambiguous and they can interpret in a way to deny your claims. Even if a symptom of pain started less than 24 hours ago, they can claim that it was due to an issue from more than 24 hours ago. EDIT: This was resolved after reaching out to customer service and the required medical provider call and prescription medicine were provided.

Advantaged covered when I needed I enrolled in the INF Advantage plan for my mom because she's been having very brittle bones recently. The coverage came in handy when she accidentally slipped in the bathtub and fractured her tibia. of course this was covered by the insurance because it was an accident and they paid really really well. I'm really happy that they offered 150,000 coverage because my total bill was around 48,000 and they paid around 40,000 of that.

Can't thank INF enough Can't thank INF enough, with this visitor's insurance company. Gave them a shot after a rough experience last year with another group that I'd rather not mention, but just glad things all worked out. Had a claim for an Rx antibiotic after an accident for my Mom, and INF got me PIF! Add professionalism to this list and I have to admit, you have a customer for life. Thank You, thank you!