finally... a REAL COMPANY! i had very disheartened with my experience using another insurance last time my parents came. Was recommended from a friend at work to look at INF. I really like their service- they always answer the chat, phone calls up to 11:30 pm, emails- the even gave their whatsapp so my parents can call during flight. top notch service- i recommed all the way...

I would recommend anyone getting a… I would recommend anyone getting a visitor plan to tkae a look at the elite coverage. I enrolled my dad after he had a triple bypass surgery- just to be on safe side. Luckily i had the full pre-ex coverage so when he had chest tightness it was covered. These are expensive plans, relatvie to obamacare it's a steal!

Very good and approachable customer… Very good and approachable customer service. Website/ online portal is pretty good too in terms of a wide variety of plan to suit everyone’s need. I personally liked the fact the after narrowing down my options to two plans, I could call customer support and discuss both plans to be able decide on one.

Good product, Tough to Contact Staff Sometimes Good product, but sometimes tough to get in contact with staff. I enrolled in the INF Premier plan for my mom since she has some thyroid issues. However, I suppose i needed the accident cover. Mom burned herself cooking dinner for us, and I had to take her to emergency room. Since it was holiday weekend, I had trouble getting in touch with anyone at the office. Its was OK though- bills were submitted and paid, and they did call me on the day they were opened. Overall, the insurance did what it was supposed to so i guess i am happy.

If you are traveling and looking for insurance. Go for INF!! My father got a heart attack on 24th July. He was rushed to the hospital into the emergency room. He later had an open heart surgery. I called INF helpdesk and they explained me the whole claim process. Helped me register an account. Anytime I had a question, the response was the very next minute. They have been just excellent in answering any questions and helping with the claims. The insurance and coverage is excellent too. I highly recommend them!