6 months ago 6 months ago, my Mom had a minor kidney issue, that unexpectingly became a bit major. Actually a ER visit that cost an estimated $5,000. INF's PREMIER Plan covered the claim as well as my peace of mind! Really thankfully this group has a plan that covers pre existing kidney probs.....

Travelling down to San Antonio to visit… Travelling down to San Antonio to visit my daughter. After hearing the cost of childbirth, I didn't want to take the risk of not visiting without insurance. I have a Canadian annual travel plan- but I recently had a heart issue which they say wouldn't be covered. I found INF through google and they offered me the only plan which does not exclude any heart condition. I had the peace of mind where I could finally travel.

If you are traveling and looking for insurance. Go for INF!! My father got a heart attack on 24th July. He was rushed to the hospital into the emergency room. He later had an open heart surgery. I called INF helpdesk and they explained me the whole claim process. Helped me register an account. Anytime I had a question, the response was the very next minute. They have been just excellent in answering any questions and helping with the claims. The insurance and coverage is excellent too. I highly recommend them!

Very good and approachable customer… Very good and approachable customer service. Website/ online portal is pretty good too in terms of a wide variety of plan to suit everyone’s need. I personally liked the fact the after narrowing down my options to two plans, I could call customer support and discuss both plans to be able decide on one.

Good product, Tough to Contact Staff Sometimes Good product, but sometimes tough to get in contact with staff. I enrolled in the INF Premier plan for my mom since she has some thyroid issues. However, I suppose i needed the accident cover. Mom burned herself cooking dinner for us, and I had to take her to emergency room. Since it was holiday weekend, I had trouble getting in touch with anyone at the office. Its was OK though- bills were submitted and paid, and they did call me on the day they were opened. Overall, the insurance did what it was supposed to so i guess i am happy.