Great customer service. 2005 extra cab rear doors. I ordered a truck door for pick-up in Massilon from the website with help from a Bessler employee using the wesite txt app. Bessler sent me a txt when the door arrived. When I went to pick up the door I found I had ordered the wrong side. The Bessler counter person said no problem we can refund the payment and order the correct door. After looking at the great condition of the first door I decided to keep it and thankfully the door side I originally wanted to purchase was on the property. Even though it was close to closing time they pulled the door from the warehouse. I left Bessler with 2 rear doors for a 2005 GMC 2500 extra-cab for a great price. I was very happy with the attitude and assistance of the parts counter and shipping dock personnel. I drove 2 hours to pick up the doors and would make the trip again to pick-up parts.

I wish I would have asked more… I wish I would have asked more specifics about my purchase instead of going off the pictures. But overall great customer service, communication, and easy pick up! Drove over an hour from home would shop again if need be 🙂

Good part, great customer service I couldn't be happier with not only the part but with the customer service. It's a pleasure to interact with people who enjoy their job and that showed from the online/email contact to the counter person and finally with the guys looking for my part and loading it in my truck. Take good care of your people and they will take good care of your business.

Very fast turn-a-around Very fast turn-a-around. Ordered a tail light on Sunday, it shipped on Monday and was received on Tuesday. Was in great shape. Their grade was the part was spot on, an A.

Quick and Easy Right part, fair price. I was a bit surprised that parts had to be ordered in advance by phone or on-line. I've been buying used parts for 40+ years and this is new to me, but it worked well once I figured it out.