Unprofessional and unorganized Part I bought said it was in my location but it was in another state so had to cancel order and get refund took a while to get help from staff and one was cussing in a office next to the front door

Excellent service Excellent service. I needed a 4.2 liter motor for my 2006 ford truck. Ordered it on their web site on a Sunday night, received a call from them the following day - that motor was not available (web site in process of being revised and updated). They helped me find another motor, and followed up with calls as to when ready, and then to verify I had received what I ordered. While I hope I never need their service again, you can be sure if I do I will shop at Besslers first.

Ram 1500 Front Fender I was able to get the front fender I needed shipped to Besslers Massillon location for local pickup. The fender was as advertised. I'm happy with the whole experience.

Buyer beware I was sold a bad part, once installed in the vehicle, it would barely drive. Differential was bad, as evidenced by the chunks that came out when I removed the fresh fluid. Emailed the seller through 2 platforms and never received a response. Worst salvage yard I have ever dealt with. I drove a 4 hour round trip for nothing and wasted money. Horrible experience.

Highly recommended company. Very good company. They have almost everything. I bought a part online after speaking to someone there and verified that was the right part. Wrong part was sent, but they fixed the issue immediately. GREAT customer service.