How customer service should be Although we received the part and it was cracked Billy refunded us our money but is still on the lookout for the part we need. Will definitely continue to do business with a company that honors their commitments!!

Buyer beware I was sold a bad part, once installed in the vehicle, it would barely drive. Differential was bad, as evidenced by the chunks that came out when I removed the fresh fluid. Emailed the seller through 2 platforms and never received a response. Worst salvage yard I have ever dealt with. I drove a 4 hour round trip for nothing and wasted money. Horrible experience.

The staff at Bessler's Simply the best Used auto parts in the tri state. Just purchased a used transmission on line and the experience was perfect! The staff and salesman made this an easy process, Thanks Billy Kopp...

Rare bad experience. I ordered a rear axle on line from them. Never got it. I called several times with no reply. Adam from Besslers reached out me to explain the unfortunate series of events that created this mess and did his best to make it right. I use Besslers in Hebron a lot and never had an issue so I will consider this an anomaly.

I was overcharged in shipping …. I was overcharged in shipping ….. A Bessler staff member called me and explained I was overcharged and they would reimburse me …… in my opinion this is over and beyond taking care of their customers….. Thank you !! Will definitely use them in the future!!