Wykeshia Allen
GBI ordered a passenger side view mirror… I ordered a passenger side view mirror for my 2017 Honda Accord Sport from Bessler Auto Parts. I sent a message to Bessler asking questions about product and refund policies. Bessler responded quickly and answered all my questions. They communicated well and they were willing to help. When I informed them I found product for a cheaper price they reached out to me. Bessler allowed me to keep the product and gave me a full refund. I was informed by them I may need the part later and to keep it. I asked to make sure I wasn't hearing thi go when they told me to keep product and they would be refunding my money. Great customer service and I definitely will be using them again for any Auto parts needs.
Alexus Flowers
GBI wish I would have asked more… I wish I would have asked more specifics about my purchase instead of going off the pictures. But overall great customer service, communication, and easy pick up! Drove over an hour from home would shop again if need be 🙂
Richard Lott
GBExcellent service Excellent service. I needed a 4.2 liter motor for my 2006 ford truck. Ordered it on their web site on a Sunday night, received a call from them the following day - that motor was not available (web site in process of being revised and updated). They helped me find another motor, and followed up with calls as to when ready, and then to verify I had received what I ordered. While I hope I never need their service again, you can be sure if I do I will shop at Besslers first.
Tim Thacker
GBThe staff at Bessler's Simply the best Used auto parts in the tri state. Just purchased a used transmission on line and the experience was perfect! The staff and salesman made this an easy process, Thanks Billy Kopp...
Adreneyonia Ensley
GBEveryone I dealt with from the ordering… Everyone I dealt with from the ordering to the pick up process was GREAT! their energies were unmatched and they made the process so smooth