Good for the environment Good for the environment, good for our community. The composting service is good for the environment by moving compostable materials out of landfills and converting them to usable compost. It helps our community's bottom line by reducing trash collection fees. It also helps keep plastic trash bags out of the wast stream. Since all the messy stuff goes in the compost bin, the rest of the trash is essentially dry so I can use a paper bag to dispose of it.

Failure to Pick Up or Communicate Despite receiving a text reminder that my scheduled pick up was yesterday, pick up never happened. A neighbor’s was not picked up either. Although their phone message says to use the app to ensure a prompt response, that has not happened. I left 2 messages in the app and one on the phone asking when pick up would take place and if I should leave my pail at the curb. I have more compost in the house awaiting a new pail. Although still a new customer, I had been pleased, but must say that customer support is lacking. I finally heard back. As a small company with short staff, several drivers called in sick. Understandable! She agreed that they need to take steps to better communicate should something like this happen again. I look forward to those improvements as composting is so important.

Easy AND Important! Couldn’t ask for an easier way to move forward on a path towards an environmentally friendly and sustainable home. We have less than one bag of trash a week now and it is never stinky! It is such a great feeling to know that all of our food waste is going back into the ground in a nourishing way, rather than being trapped in a landfill and contributing to atmospheric methane levels. Thank you, Key City Compost! Frederick is so lucky to have you!

Straightforward & easy Straightforward & easy. I like having a place to dispose of my food waste that isn't the garbage or garbage disposal and I like even more getting my bags of compost in the spring. The pricing is reasonable and the service is predictable. Also always get a quick reply to emails or phone calls.

Glad to help the world! Glad I saw the advertisement at the county compost drop off as it was getting difficult to drive to that site! What with all my speeding tickets from the cameras. :) Love the consistency in pick up weekly and glad you guys take our additional large bag every week in addition to the bucket. Glad you guys swap the buckets weekly. Aside from the convenience, glad that you guys are able to help US help the try to help the world! We just need to convince everyone to compost!