Good for the environment Good for the environment, good for our community. The composting service is good for the environment by moving compostable materials out of landfills and converting them to usable compost. It helps our community's bottom line by reducing trash collection fees. It also helps keep plastic trash bags out of the wast stream. Since all the messy stuff goes in the compost bin, the rest of the trash is essentially dry so I can use a paper bag to dispose of it.

I love having home compost pick-up I love having home compost pick-up! I'm so appreciative of the job Key Compost does every week. They made it really easy for us to get started here in Park Fairfax. the collection bucket is nice and large--I often leave the bucket out every other week and so far it hasn't been an issue. The staff is really nice and responsive and I haven't had any issues with compost not being picked up. Everyone should have home compost collection!

Long time customer (3 years) Long time customer (3 years). I really love the convenience of this service and knowing my food waste isn't buried in a landfill. It's easy. Place your bucket outside your door for pick up and get a clean bucket in return.

Easy-Peasy If only other home pickup services were this easy to business with! Not only is composting so important but they make it so easy. Love the online scheduling options!!

Failure to Pick Up or Communicate Despite receiving a text reminder that my scheduled pick up was yesterday, pick up never happened. A neighbor’s was not picked up either. Although their phone message says to use the app to ensure a prompt response, that has not happened. I left 2 messages in the app and one on the phone asking when pick up would take place and if I should leave my pail at the curb. I have more compost in the house awaiting a new pail. Although still a new customer, I had been pleased, but must say that customer support is lacking. I finally heard back. As a small company with short staff, several drivers called in sick. Understandable! She agreed that they need to take steps to better communicate should something like this happen again. I look forward to those improvements as composting is so important.