Turn your food waste back into food for the city Turn your food waste into food for the city! Very easy service to use.

Key City Compost has gone above and… Key City Compost has gone above and beyond to make sure I am able to compost, which is super cool! If I forget to put my bucket out, they'll leave an additional one for me anyway. Once, during a move, they even followed me to my new home to pick up my compost after I'd forgotten to adjust the address! Key City is the greatest and Frederick is incredibly lucky to have a program like this! Thank you for all that you do!

I Love Key City Compost! I love Key City Compost! I've been a customer since April of 2019 and have never had any problems. They are always true to their word - My compost bucket is picked up and replaced when they say it will be and when there are schedule changes needed (weather, holidays, etc...) I always get enough notice. I've also had occasional questions about what I can put in the bucket and I've always gotten prompt answers. I love that I can keep my food scraps out of the landfill and still get quality compost for my garden without having to do all the hard work in between.

Easy-Peasy If only other home pickup services were this easy to business with! Not only is composting so important but they make it so easy. Love the online scheduling options!!

Failure to Pick Up or Communicate Despite receiving a text reminder that my scheduled pick up was yesterday, pick up never happened. A neighbor’s was not picked up either. Although their phone message says to use the app to ensure a prompt response, that has not happened. I left 2 messages in the app and one on the phone asking when pick up would take place and if I should leave my pail at the curb. I have more compost in the house awaiting a new pail. Although still a new customer, I had been pleased, but must say that customer support is lacking. I finally heard back. As a small company with short staff, several drivers called in sick. Understandable! She agreed that they need to take steps to better communicate should something like this happen again. I look forward to those improvements as composting is so important.