Glad to help the world! Glad I saw the advertisement at the county compost drop off as it was getting difficult to drive to that site! What with all my speeding tickets from the cameras. :) Love the consistency in pick up weekly and glad you guys take our additional large bag every week in addition to the bucket. Glad you guys swap the buckets weekly. Aside from the convenience, glad that you guys are able to help US help the try to help the world! We just need to convince everyone to compost!

Excellent service from our deliver and… Excellent service from our deliver and pickup guy. Great attitude. Great price. Key City Compost thank you for your outstanding service. We need more people to be involved in Parkfairfax. I keep talking to neighbors.

I Love Key City Compost! I love Key City Compost! I've been a customer since April of 2019 and have never had any problems. They are always true to their word - My compost bucket is picked up and replaced when they say it will be and when there are schedule changes needed (weather, holidays, etc...) I always get enough notice. I've also had occasional questions about what I can put in the bucket and I've always gotten prompt answers. I love that I can keep my food scraps out of the landfill and still get quality compost for my garden without having to do all the hard work in between.

Failure to Pick Up or Communicate Despite receiving a text reminder that my scheduled pick up was yesterday, pick up never happened. A neighbor’s was not picked up either. Although their phone message says to use the app to ensure a prompt response, that has not happened. I left 2 messages in the app and one on the phone asking when pick up would take place and if I should leave my pail at the curb. I have more compost in the house awaiting a new pail. Although still a new customer, I had been pleased, but must say that customer support is lacking. I finally heard back. As a small company with short staff, several drivers called in sick. Understandable! She agreed that they need to take steps to better communicate should something like this happen again. I look forward to those improvements as composting is so important.

A Revision of My Earlier… Hi -- This is a revision of my earlier 5-star review. I have been frustrated with communication with the company and driver since I cancelled my service. Maybe be innocent miscommunication but was an ongoing annoyance nonetheless. Otherwise, service was great!