We have tried to support environmental… We have tried to support environmental methods to help eliminate waste going into landfills and we’ve been doing this for several years. We were so glad when we found out about this company when we moved here in 2019. The company is very reliable and sends reminders the day before and if we forget they go ahead and leave us a fresh bucket. We highly recommend them and wish more would use them.

Failure to Pick Up or Communicate Despite receiving a text reminder that my scheduled pick up was yesterday, pick up never happened. A neighbor’s was not picked up either. Although their phone message says to use the app to ensure a prompt response, that has not happened. I left 2 messages in the app and one on the phone asking when pick up would take place and if I should leave my pail at the curb. I have more compost in the house awaiting a new pail. Although still a new customer, I had been pleased, but must say that customer support is lacking. I finally heard back. As a small company with short staff, several drivers called in sick. Understandable! She agreed that they need to take steps to better communicate should something like this happen again. I look forward to those improvements as composting is so important.

Glad to help the world! Glad I saw the advertisement at the county compost drop off as it was getting difficult to drive to that site! What with all my speeding tickets from the cameras. :) Love the consistency in pick up weekly and glad you guys take our additional large bag every week in addition to the bucket. Glad you guys swap the buckets weekly. Aside from the convenience, glad that you guys are able to help US help the try to help the world! We just need to convince everyone to compost!

Blooming Good Service Key City Compost has always been quick to respond to my questions and any changes I need to make for my pickups. They are very professional and easy to work with. It makes me happy to be able to have my compostable trash put to use other than filling up the land fills. Even better, the soil I received from the compost made my hydrangea bloom like I've never seen before.

Wonderful company and service. Highly recommend. We signed up initially for bi-monthly pick ups and paid a year in advance, but it didn’t take long to realize this vegan family of 5 needed the weekly option. I messaged them and they let me pay the difference to make it happen. My interactions with the delivery/pickup driver were always brief, but pleasant. They’re doing great work and I’m happy with the service they have provided me.