keycompost.com

4539 Metropolitan Court, 21704, Frederick, United States
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4.85
Based on 20 Reviews

5

85.00%

4

15.00%

3

0.00%

2

0.00%

1

0.00%
About keycompost.com

Food Waste Collection and Recycling service in the Maryland, D.C., and Virginia region. Providing commercial, municipal, and residential services. Manufacturer of high quality soil products.

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Tom Durocher
GB

Turn your food waste back into food for the city Turn your food waste into food for the city! Very easy service to use.

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Melanie De Cola
GB

I love having home compost pick-up I love having home compost pick-up! I'm so appreciative of the job Key Compost does every week. They made it really easy for us to get started here in Park Fairfax. the collection bucket is nice and large--I often leave the bucket out every other week and so far it hasn't been an issue. The staff is really nice and responsive and I haven't had any issues with compost not being picked up. Everyone should have home compost collection!

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Patti Connor
GB

Failure to Pick Up or Communicate Despite receiving a text reminder that my scheduled pick up was yesterday, pick up never happened. A neighbor’s was not picked up either. Although their phone message says to use the app to ensure a prompt response, that has not happened. I left 2 messages in the app and one on the phone asking when pick up would take place and if I should leave my pail at the curb. I have more compost in the house awaiting a new pail. Although still a new customer, I had been pleased, but must say that customer support is lacking. I finally heard back. As a small company with short staff, several drivers called in sick. Understandable! She agreed that they need to take steps to better communicate should something like this happen again. I look forward to those improvements as composting is so important.

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Courtney Teston
GB

Wonderful company and service. Highly recommend. We signed up initially for bi-monthly pick ups and paid a year in advance, but it didn’t take long to realize this vegan family of 5 needed the weekly option. I messaged them and they let me pay the difference to make it happen. My interactions with the delivery/pickup driver were always brief, but pleasant. They’re doing great work and I’m happy with the service they have provided me.

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Amy in Maryland
GB

I Love Key City Compost! I love Key City Compost! I've been a customer since April of 2019 and have never had any problems. They are always true to their word - My compost bucket is picked up and replaced when they say it will be and when there are schedule changes needed (weather, holidays, etc...) I always get enough notice. I've also had occasional questions about what I can put in the bucket and I've always gotten prompt answers. I love that I can keep my food scraps out of the landfill and still get quality compost for my garden without having to do all the hard work in between.

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