Tom Durocher
GBTurn your food waste back into food for the city Turn your food waste into food for the city! Very easy service to use.
Melanie De Cola
GBI love having home compost pick-up I love having home compost pick-up! I'm so appreciative of the job Key Compost does every week. They made it really easy for us to get started here in Park Fairfax. the collection bucket is nice and large--I often leave the bucket out every other week and so far it hasn't been an issue. The staff is really nice and responsive and I haven't had any issues with compost not being picked up. Everyone should have home compost collection!
Patti Connor
GBFailure to Pick Up or Communicate Despite receiving a text reminder that my scheduled pick up was yesterday, pick up never happened. A neighbor’s was not picked up either. Although their phone message says to use the app to ensure a prompt response, that has not happened. I left 2 messages in the app and one on the phone asking when pick up would take place and if I should leave my pail at the curb. I have more compost in the house awaiting a new pail. Although still a new customer, I had been pleased, but must say that customer support is lacking. I finally heard back. As a small company with short staff, several drivers called in sick. Understandable! She agreed that they need to take steps to better communicate should something like this happen again. I look forward to those improvements as composting is so important.
Courtney Teston
GBWonderful company and service. Highly recommend. We signed up initially for bi-monthly pick ups and paid a year in advance, but it didn’t take long to realize this vegan family of 5 needed the weekly option. I messaged them and they let me pay the difference to make it happen. My interactions with the delivery/pickup driver were always brief, but pleasant. They’re doing great work and I’m happy with the service they have provided me.
Amy in Maryland
GBI Love Key City Compost! I love Key City Compost! I've been a customer since April of 2019 and have never had any problems. They are always true to their word - My compost bucket is picked up and replaced when they say it will be and when there are schedule changes needed (weather, holidays, etc...) I always get enough notice. I've also had occasional questions about what I can put in the bucket and I've always gotten prompt answers. I love that I can keep my food scraps out of the landfill and still get quality compost for my garden without having to do all the hard work in between.