We'll Continue to Use LoadUp We've used LoadUp a couple of times to help us clear space after a recent move. Both times the experience was terrific. The scheduling process was very easy, the quote was accurate and reasonable, and the crews were great to work with. We'll continue to use LoadUp in the future. A+.

Not a great experience Not a great experience. I took a picture of the bball goal, explained it was heavy and bolted down. The loader did not bring the right tools or enough help. Left twice the first scheduled day and came back after rescheduling and then left again. I ended up having to take down the goal myself with a helper with just a little effort. He sent two other guys and didn’t come back, I ended up having to help them load it, after I paid for the basketball goal to get loaded away. Wouldn’t use this company again. The customer service was great (only reason I’m giving two stars) though and sent me a refund for taking down the goal myself.

Good service and price Price was good and they were very easy to deal with. Definitely going to use them again to clear a couple other things out of the house in time.

Load up was easy to work with and the… Load up was easy to work with and the process went smoothly. Eric and Caz did a great job removing the furniture quickly and easily. The furniture was to be donated and they mentioned probably to the Salvation Army. I would recommend LoadUp if you’re looking for an easy way to donate furniture or simply have it removed. Very pleasant experience!

50% Refund Policy??? Say it ain't so! Setup an appointment to pick up one upright freezer and one chest freezer that are no longer working. On the day of the scheduled pick up the driver contacted me wanting to cancel the pickup for that day and reschedule for the next day because of inclement weather. I then immediately called the company requesting to cancel the pickup since I no longer needed their services. When I called the representative told me I was only entitled to a 50% refund even though they failed to meet the terms of our agreement. It was explained to me that it was their company policy and there was nothing that could be done. Highly unprofessional company that kept almost $100 of my money for no services rendered. Stay far away from these crooks. You've been warned.