Load up was easy to work with and the… Load up was easy to work with and the process went smoothly. Eric and Caz did a great job removing the furniture quickly and easily. The furniture was to be donated and they mentioned probably to the Salvation Army. I would recommend LoadUp if you’re looking for an easy way to donate furniture or simply have it removed. Very pleasant experience!

Prompt, expeditious and courteous Joarcy and his partner arrived a little early, which was great, carried off all of my bulky furniture and somehow packed it into a small van. All in less than 30 minutes. Thanks to them I can move myself into a much smaller apartment in a much bigger city on the other side of the country.

Loaders were scheduled 8am-12pm Loaders were scheduled 8am-12pm. I got a message after 12pm wanting to reschedule 12pm-4pm. Do not give your money to this company! Would not refund my money so I could use a different service. They said I would be canceling even though their drivers never arrived. DO NOT USE THIS COMPANY!

Highly recommend! The process is well designed, easy to use and the actual service was exemplary. The team was ontime, prepared and worked diligently to handle the removal of the three large items we had listed. A great process!

Don't waste your time. Today I had the distinct pleasure of working with LoadUp today for a simple couch removal. I was assigned a worker for my removal at 8:10 Am. 7.5 hours later I noticed that the tracker is not working. I reached out to customer service only to be informed by Max & Aaron that whomever was supposed to complete my service is out sick and that there isn't anyone in my area to do this service. I begrudgingly completed the service myself and since their service was no longer required due to their lack of availability, I asked for a refund. I was informed by Max that I would only receive half of total funds rendered for the service due to them cancelling the reservation since they were no longer required. $80 was paid for a service that wasn't even assigned or completed. Please look elsewhere for any of your item removal needs. This was a complete waste of time and money. Customer Service is also a text only service & did respond to my inquiries very quickly until I asked about a refund.