Don't waste your time. Today I had the distinct pleasure of working with LoadUp today for a simple couch removal. I was assigned a worker for my removal at 8:10 Am. 7.5 hours later I noticed that the tracker is not working. I reached out to customer service only to be informed by Max & Aaron that whomever was supposed to complete my service is out sick and that there isn't anyone in my area to do this service. I begrudgingly completed the service myself and since their service was no longer required due to their lack of availability, I asked for a refund. I was informed by Max that I would only receive half of total funds rendered for the service due to them cancelling the reservation since they were no longer required. $80 was paid for a service that wasn't even assigned or completed. Please look elsewhere for any of your item removal needs. This was a complete waste of time and money. Customer Service is also a text only service & did respond to my inquiries very quickly until I asked about a refund.

Amazing service and the best price… Amazing service and the best price around. I received three quotes and LoadUp offered the best options and price. The online setup was a breeze and communication from beginning to end was extremely thorough. The pickup team were extremely courteous and moved both quickly and carefully to remove the furniture. I would give 6 stars of I could for the excellent service.

Load up is a great service! Load up is a great service! My drivers: Jesus and his wife were phenomenal, the nicest people, extremely efficient and very fast. I highly recommend Load up as a service and if you get Jesus and his wife you are very lucky; Jesus and his wife’s service quite simply redefines excellence.

Worst company in the world Worst company in the world. Required upfront huge payment, never showed removed terms with neighbors, then company takes 50% of payment. Complete scam and we should have known from looking on line and paying up front. Might be good in the south, but screws the north.

Fast and Professional Couch Removal Hauled a massive three piece sectional with foldaway bed in under 30 minutes. The three man team was cordial and professional. The whole process was painless and damage free