Really helps my cat deal with arthritis. While shipping took a bit longer than anticipated, I was able to track the product easily, so knew when it had left the USA, was at Canadian Customs, was out for delivery, etc. This is the second order of "glucosamine for cats", and it continues to help my older cat seem younger. I will order again.

Supplement needs refrigeration. Wasn't informed when purchasing that it needed to be refrigerated. Would have been fine when I placed the order but it wasn't shipped right away since several other pieces were out of stock. Had it delivered to work and was off a few days the week it finally showed up. At room temperature for a least two days. Hopefully it's fine to refrigerate now. It's an expensive supplement for my sweet kitty who is in kidney failure.

DO NOT USE! DO NOT USE! I insured my pet with Healthy pets for a number of years. My pet became ill and was eventually put to sleep. My claim process with Healthy Pets has been incredibly slow and painful, they will do anything not to pay you. My vet bills were in excess of £1,500 and i am being paid around £100 due to them demanding the balance on my policy plus exclusions they deem out of contract. Utter nonsense and i wholeheartedly recommend you look elsewhere to insure your pets

Avoid at all cost! Avoid at all cost! Have been trying to contact their customer center for a return and refund for over a month No one’s reachable Sent 5 mails no response No live customer assistance by phone you can only leave voicemail but no returns to calls either Horrible experience

I ordered a flea product that went to… I ordered a flea product that went to backorder. I was contacted immediately when I placed my order and again, after it went on backorder. I waited a little over a week when i decided to cancel the order. I reached customer service within minutes. Told the rep I wanted to cancel. He pulled up everything within 30 seconds, cancelled the order and sent me confirmation of the transaction. Still stunned that this level of customer service exists. Although i was unable to get the items that were ordered, I will return to use this group again. Well done.