Never received order I ordered items over 6 weeks ago but the package was never received. multiple emails to company with no support. they just say that it shipped. when dealing with UPS they indicate that the shipper has to contact them. Shipper is not taking accountability. will not use this merchant again

DO NOT USE! DO NOT USE! I insured my pet with Healthy pets for a number of years. My pet became ill and was eventually put to sleep. My claim process with Healthy Pets has been incredibly slow and painful, they will do anything not to pay you. My vet bills were in excess of £1,500 and i am being paid around £100 due to them demanding the balance on my policy plus exclusions they deem out of contract. Utter nonsense and i wholeheartedly recommend you look elsewhere to insure your pets

I bought 2 weeks ago I bought 2 weeks ago. but they gave me a sale order instead of an invoice. My customers asked me for an invoice. They did not accept the sale order. I sent an e-mail and they didn't return. I called by phone. The customer service kept interrupting me and said that the sale order is a substitute for an invoice. They did not help me. I will return the products. Order SOHP1007299

Ordered a bunch of products 1/19 BE AWARE!! Ordered a bunch of products 1/19 - never received them. Emailed customer service 5 times, got the first response said it’s back order for another two weeks and MIA afterwards. Called customer service number numerous times and it never picks up nor calls you later - also, the voice recording welcoming you as “ENTIRELYpets”??? And I went on entirelypets’ website, called their customer number, and it said “HEALTHYpets”?? Still the same background music and no response. Now I know both companies are scams and WILL NOT BUY ANYTHING ECER FROM THEM.

Purchased antibiotics for a sick farm… Purchased antibiotics for a sick farm animal. Was notified days later via email that one of the ordered items was out of stock and would be filled within 1 to 2 weeks. After 1 week I contacted the company asking the status of my order and got no response. Over a 5 week time period I attempted to contact the company several times with no response back. I cancelled the order online, per their company policies only to have them ship part of the order a week after cancellation. When they shipped the item they charged $36.95 shipping which was supposed to be free because my order was over $75. I paid $81 for a $40 bottle of meds and lost an animal's life because of this company's willful neglect. Would not recommend this company.