I ordered a cobalt wooly mammoth fossilized tooth . I ordered a cobalt wooly mammoth fossilized tooth money clip for which the picture showed a brilliant cobalt blue pattern. What I received was a striped black and gray pattern without any cobalt blue. When I brought this issue up with William Henry, they quickly sent pictures of three available ( limited edition of 250 ) money clips showing the cobalt blue color. I selected one which was similar to the original advertised piece and when I received it, was very relieved that it was the piece that they represented in picture form.

Bracelet was as advertised and sized… Bracelet was as advertised and sized perfectly. Would also order another bracelet, but I’m waiting for a discount! Quality is excellent, but overpriced. By the way, customer service regarding repairs and returns could not be better!

Always great with this product. Always great with this product.

I purchased a dinosaur bone bracelet I purchased a dinosaur bone bracelet. I was really careful about measuring my wrist to make sure I ordered the correct size. I ended up ordering the "Large" size, my wrist measures 7.25 inches. My wrist size happened to be right on the edge of both Medium and Large. I recommend that you go with the Medium in that case, because I ended up sending mine back to be resized. The returns department is super-efficient, and I received my bracelet back quickly. Also, I would like to note that when you initially purchase your item, it is shipped really fast. You get it within a few days.

Can’t say enough, Everything William Henry makes is beyond beautiful - and that quality shows in everything they do. That includes the presentation of their products, ease of ordering, as well as prompt shipping.