My order was fulfilled quickly and… My order was fulfilled quickly and received a few days after placing the order. The backpack (Series 2, small) is exactly what I needed, a companion to a regular size carry-on. This is quality backpack and I am very pleased with it and with the service.

Knack bags have a knack for great products I have been travelling my medium expandable backpack which combined with 3 medium compression cubes makes packing a breeze. Totally recommend it as part of your travelling kit.

Your customer service is exceptional Your customer service is exceptional! I was so disappointed to learn that the lavender limited edition ballistic backpack was sold out. However, when one was returned by a customer, Rachel reached out to let me know and coordinated its return to inventory so I could purchase it. It was completely unexpected and greatly appreciated. I will definitely shop KnackBags again in the future and will share my experience widely! Thank you!

Organized So many pockets for organization. Being able to unzip three sides of the large pocket makes clothes packing easy. The truncated form is handy when you don't need a large clunky bag. The expandable packing cubes are essential for travel in any suitcase/bag.

I cannot actually vouch for the product… I cannot actually vouch for the product I purchased, since I haven’t received it yet, but I can vouch for the customer service. Top notch. I made a mistake with the shipping address and immediately noticed after placing my order. I reached out to customer service and I was able to get my address updated, and that made me very happy.