Very easy to navigate the website Very easy to navigate the website. Pictures and dimensions helped make the perfect purchase. Waiting for our knack backpack to arrive!

Stop blasting me with repeated emails… Stop blasting me with repeated emails asking for reviews. The product won’t be delivered until Dec. And I certainly don’t want to be prompted again. If you’re genuinely honest about wanting reviews, you need to read, post, and heed this feedback. Knock it off. Your review fetish is irritating noise for your customers.

My order was fulfilled quickly and… My order was fulfilled quickly and received a few days after placing the order. The backpack (Series 2, small) is exactly what I needed, a companion to a regular size carry-on. This is quality backpack and I am very pleased with it and with the service.

The online videos were very helpful The online videos were very helpful in helping me understand the features of the bags. I also liked the comparison tool featuring different height models to assess the size of the bag for my frame.

Your customer service is exceptional Your customer service is exceptional! I was so disappointed to learn that the lavender limited edition ballistic backpack was sold out. However, when one was returned by a customer, Rachel reached out to let me know and coordinated its return to inventory so I could purchase it. It was completely unexpected and greatly appreciated. I will definitely shop KnackBags again in the future and will share my experience widely! Thank you!