I reached out to customer service… I reached out to customer service inquiring which bag would be good for me, and they provided me with two options, and were very honest of the capabilities. I ended up buying the bag and I’m super excited.

The online videos were very helpful The online videos were very helpful in helping me understand the features of the bags. I also liked the comparison tool featuring different height models to assess the size of the bag for my frame.

I cannot actually vouch for the product… I cannot actually vouch for the product I purchased, since I haven’t received it yet, but I can vouch for the customer service. Top notch. I made a mistake with the shipping address and immediately noticed after placing my order. I reached out to customer service and I was able to get my address updated, and that made me very happy.

Great overall bag with lot's of… Great overall bag with lot's of capacity when expanded but also a slim profile when zipped up. Very comfortable and clearly high quality design and manufacturing. Happy overall. Two things I would put on my "wish list" 1) an easy access external pocket. 2) a better mesh pocket system for cables. Right now you just have to drop the larger cables i.e. Mac power cords into the based of the front pocket and dig it out along with the rest of the cables when you need them.

The Best work backpack! ordering is simple, delivery is exactly as they say. This is the best work backpack I've had. I love how it's also like a GO BAG, as I have an extra set up clothes in the hidden middle compartment just in case I don't get home or I spill something on my clothes while I'm working. Built well, amazing customer service when needed.