I reached out to customer service… I reached out to customer service inquiring which bag would be good for me, and they provided me with two options, and were very honest of the capabilities. I ended up buying the bag and I’m super excited.

Good for travelling, Not so much for EDC A well-designed website let me choose and check-out easily while it informed me of the fast shipping process. The bag will be nice for one-bag traveling - I plan to test it on a 10-day trip in May. However, for EDC, it's a bit heavy and the main compartment could be larger to accommodate my lunch bag. I don't carry a laptop but I do carry a leather folio with a few files and notepad. It's awkward to get into the laptop slot because of the strap in the way and when I put it in the luggage compartment, the compressing flap is in the way. That should be removable when not needed. I ended up still using my Osprey Arcane daypack for my office commuting. Update: Thanks Knack for the reply. I found some workarounds and I am going to try using my med series 2 next week as an EDC and put it thru its paces. I really do love the pockets.

Your customer service is exceptional Your customer service is exceptional! I was so disappointed to learn that the lavender limited edition ballistic backpack was sold out. However, when one was returned by a customer, Rachel reached out to let me know and coordinated its return to inventory so I could purchase it. It was completely unexpected and greatly appreciated. I will definitely shop KnackBags again in the future and will share my experience widely! Thank you!

My order was fulfilled quickly and… My order was fulfilled quickly and received a few days after placing the order. The backpack (Series 2, small) is exactly what I needed, a companion to a regular size carry-on. This is quality backpack and I am very pleased with it and with the service.

Exceeds Expectations Great product! I was a little hesitant to spend the money on the V2 Large Pack, but I'm so glad I did. It works great as a personal item for my business air traveling, along with the pack accessories I purchased. Between this product and my carry-on, I can pack everything I need for an extended trip.