A great company to work with A great company to work with. I made a mistake while ordering, and they fixed the problem without any complaining. Their products are beautiful and are great for gifts. In today’s day and age with very questionable customer service this company excels.

I asked for a copy of the tracking… I asked for a copy of the tracking e-mail because I think that I deleted it by accident and got an answer the next day and the merchandise 2-3 days later.

Top notch customer service! My wife loves these bands, in fact she has several of them. She had asked for one for her birthday and I ordered what I thought she wanted. Turned out I screwed up and ordered the wrong one. I reached out to Wizebands to see if I could exchange it and they said no exchange necessary, they immediately sent me the one my wife wanted and asked that I either donate the unwanted band, give it as a gift, or just keep it. Amazing customer service, can’t recommend them enough. I wish more companies operated this way. Thank you for dedication to happy customers!

When my years old Wizeband Vincenza… When my years old Wizeband Vincenza band, which I loved, needed to be replaced, I ordered several new styles. Two of them didn’t suit me, and I was unable to size the one I liked. With no questions asked, the company gave me a full refund and asked me to gift/donate the bands. Amazing service, and I’ll order again from them.

Do not buy from this brand Do not buy from this brand. If there is a problem customer service is non existent. No clear return process. Got an email with a badly written address no return label. Do not waste your money buying from them