Daniel B
GBFantastic customer service! I had an issue with a bracelet I purchased over a year ago and even though my warranty had expired they still did what they could to fix my issue! Exceptional customer service and rapid responses! Excellent experience!
AD
CAIf I could rate negative stars that… If I could rate negative stars that would be accurate. From the time I placed my order it has been a constant delays and problems. It is so difficult to get a direct answer. It is also difficult to track your package. $34 dollar shipping and it takes weeks Jaxxon tells us. Still yet to see my order. Extremely disappointment!!!
Sharon Stair
GBTheir customer service is great Their customer service is great. My son’s chain broke and although out of warranty they replaced it. Thank you!
Chris A
GBCustomer Service Received great customer service and help regarding a delayed / lost order from my customer support representative Cece. She expedited a new shipment within 24 hours and overnighted my package which I really appreciated. Big thanks to Cece in customer support for saving me as a future customer and thanks Jaxxon for the new chain.
Kassandra Vazquez
GBAmazing! My Boyfriend loved the cuban link chain and bracelet I bought him. Best anniversary gift so far. I was amazed at how beautiful the quality was and the craftsmanship. Definitely will consider Jaxxon in the future for more gifts.