If I could rate negative stars that… If I could rate negative stars that would be accurate. From the time I placed my order it has been a constant delays and problems. It is so difficult to get a direct answer. It is also difficult to track your package. $34 dollar shipping and it takes weeks Jaxxon tells us. Still yet to see my order. Extremely disappointment!!!

Jewelry is absolutely beautiful Jewelry is absolutely beautiful. I purchased my chain years ago. Everyone wants to know about it. Jewelry stores are giving me compliments. Now I'm purchasing a bracelet for my grandson. Absolutely awesome.

Products are not made to last I was gifted a tennis bracelet from my bf for my birthday in March. Within not even 2 months of wearing it, it broke and fell off. Since the company technically deems it as “lost,” I’m not within their 30 day window. So I’m out the money on a tennis bracelet. Which is a shame because I love the design, but despite what the company says, the items are not made to last. I was following a lot of people who use this jewelry. I will no longer be one because I can’t afford to have things breaking and falling off within 2 months of wearing. Although I know the company cannot send out jewelry every time someone claims it is lost, I have given ample order information to support that I did in fact purchase recently.

Excellent customer service I bought a Cuban link chain back in 2021 and wore it everyday since. Yesterday, the spring on the clasp broke and I reached out to inquire about possibly buying a new clasp. The representative, Lhyza, instead offered for me to return my chain and I would be given a gift card for the amount I paid for it so I could buy a brand new one. I was not expecting this at all, but it made for an AWESOME experience. I was already a fan of JAXXON, but they’ve officially earned me as a customer for life.

Quick and easy Quick and easy tutorial about how to fix my issue. Thanks!