Super responsive Super responsive, they immediately reached out to help me sort out a mistake on my part. Excellent customer service!!

Quick and easy Quick and easy tutorial about how to fix my issue. Thanks!

positive experience The chain arrived on time. Very pleased with purchase. One issue I did come across. I was trying to put the chain on by myself, I live alone, and I was having great difficulty in keeping the clasp open and trying to get the ring over it. My fingers kept getting in the way. I eventually got it hooked, and it looks great.

Products are not made to last I was gifted a tennis bracelet from my bf for my birthday in March. Within not even 2 months of wearing it, it broke and fell off. Since the company technically deems it as “lost,” I’m not within their 30 day window. So I’m out the money on a tennis bracelet. Which is a shame because I love the design, but despite what the company says, the items are not made to last. I was following a lot of people who use this jewelry. I will no longer be one because I can’t afford to have things breaking and falling off within 2 months of wearing. Although I know the company cannot send out jewelry every time someone claims it is lost, I have given ample order information to support that I did in fact purchase recently.

horrible,1 week item has not even been… horrible,1 week item has not even been processed , had to call myself to find out .y item is on hold for not providing the correct adress , same zipcode same city same name same phonenumber thats just excuses, thanks for ruining my anniversary