The team at Customcuff went above and beyond to ensure my order was perfect. The team at Customcuff went above and beyond to ensure my order was perfect. From the initial design process to the final product, they were incredibly attentive and detail-oriented. I was able to get expedited shipping to make sure it lands in-time for my birthday.

shipping this is my second time ordering from here, the first time went good, but the second time it took almost a month for the order to get to me. I contacted the custom cuff support and they were very helpful, I just didn’t expect it to take almost a month. I still haven’t received the order yet and is still waiting, during this time I wonder about a refund but I read their policy and they only give refunds under certain circumstances which is understandable. i understand it takes a while for them to customize and ship it out, but isn’t a month a bit too long to wait. I planned to surprised my partner with the gift, but it had took so long, that I eventually just told him

Perfect Gift for Special Someone I totally love how custom cuff makes couple bracelets for such a fair price and great quality! It was delivered as in the picture and comes in a special box. I also liked that the bracelets are unisex and are very flexible when it comes to wrist sizes.

Very long delivery time... I ordered two bracelets on Feb 6th and it's now Feb 28th and I still don't have them. I have had contact with the customer service but they told me that because of the amount of orders they got for Valentine's day there was a delay. If you can't keep up with your orders you shouldn't promise something to be delivered in 3-5 days...

Absolutely disappointed Absolutely disappointed. Paid for fast shipping and it’s been over 15 days but there have been no updates and haven’t got any replies from them regarding my order. If you can’t deliver with you business then please refund my hard earned money.