Would give one star if I could. Would give one star if I could. Clothes are garbage material, nothing like the pictures, cheap rubbish. Also smelled bad like they had been packaged in boxes for a long long time. Tried to refund AND THEY DONT REFUND IF IT DOESN'T FIT YOU. I spent £60 and will see none of it back and left with 2 awful dresses. Stay away. Do not buy anything from them.

absolutely terrible! absolutely terrible!! ordered a sleepwear set on april 15th, delivery to australia states 6-10 business days for standard delivery. I emailed on april 26th as i could see they hadn’t even been shipped out they stated their team were on a “much needed team building trip” and my order would be shipped that day. It then wasn’t shipped until april 30th. I requested a refund as it was their fault it hadn’t been shipped out and they’d falsely advertised and i wasn’t going to receive the parcel anymore as by the time they would be delivered i would no longer be at the address. they refused to refund it (their site says “easy returns and exchanges”) and asked if i could get my neighbours to collect my parcel?? they were only offering compensation that was for their store. terrible communication, no accountability and false information provided on their site.

Amazing website Amazing website even for a person with chronic anxiety like me. My sister also bought here without problems, she loved it, she has amazing clothes and there is a better chance that it will fit me (I am SMALL, but my hips are a bit bigger), usually almost nothing fits me. I was surprised by the free shipping offers. Overall this was the best online shopping experience you could ask for. I would recommend this site to anyone.

Beware! I’m beyond frustrated trying to return my items because they completely ruined my plans! I placed an order for 2 pieces on April 1st with a promised delivery window of 5-6 days, but they didn’t send it until April 26th! When I requested a return, they had the audacity to offer only a measly 10% refund as an apology! It’s ridiculous! Dealing with this brand has been a colossal waste of time. Beware, or you’ll find yourself tangled in their web of broken promises! 🫸🏻

Difficult to Return and poor quality I ordered 3 items, 2 dresses and one shirt dress. The shirt dress advertised was a light sheer pink. What I got was a dark pepto-bismal pink - didn't even open the package. Dress 1. Size M or size 6 - I wear a 4-6 dress and this was so big the top kept falling down. Dress 2. is a strapless with a banded hook across the back to hold it up - Size M. The hip portion was way too tight and the band was so big the top won't stay up. I don't have big hips and wear a C/D cup and the strap was still too big! I'm trying to return and Elana is offering compensation - because it cost them $30 for me to ship it to China? What? I'm refusing on my card if a return voucher isn't sent ASAP.