All the negative reviews are absolutely true All I can say is, all the reviews regarding the negative online experience are true. I thought maybe "eh, these negative review folks are over dramatic", but as an online retailer, they absolutely do not care about your customer experience. Would highly recommend you shop at another stockist, it's just not worth it dealing with these guys, even if they have what you want.

Horrible online shopping experience Horrible online shopping experience at this store. Product detail pages DO NOT STATE that discounted items are final sale, and it IS NOT shown in the checkout flow even though support staff state it is. The Returns FAQ is poorly worded and does not make this clear. This is not the norm with other online retailers. Extremely inflexible support staff completely unwilling to help find a solution. Do yourself a favor and find a merchant that cares about their customers -- AVOID BODEGA.

Yes, there was a wait but Bodega delivered! I am leaving this review as I saw a lot of negative reviews here that made me hesitant to buy from Bodega originally. I found at Bodega an item at a significantly discounted price. I am happy to report that the transaction was very smooth. Yes, I had to wait some time for the item to ship but Bodega was very clear about that right from the start. Ultimately I received the item within a month as they promised.

Avoid this "business" Bought items on sale, waited the 21 days as expected. No progress, reached out to cancel. Now 25 BTW... They claim they cannot accept any cancelation on sale items. Every business practice Bodega engages should be seen as a RED FLAG; marking stuff down on sale (somehow this qualifies it as being non cancellable), giving some arbitrary meaningless timeline to ship (Covid's over bro) and then being useless at customer service. They seriously must think people are too stupid to file disputes with their credit card companies.

Disappointed I would take the recent reviews here into account before ordering from Bodega's website. Over the last few years my orders have seen longer and longer fulfillment times (up to a month) and I've had three orders cancelled due to inaccurate inventory on their site. Some of these were items I could have ordered elsewhere, but missed my opportunity by choosing Bodega instead. I'd like to continue supporting them as a local option that carries a lot of brands that I love, but I think I'll have to step away for a bit until they can right the ship.