Would order from them again In an odd turn of events, I placed two orders separately and received them within Bodega’s fulfillment and shipping time frame. Both items purchased were quick strike (non-returnable/refundable) items that were at a discount. I can’t knock them. Customer service answered my emails within the hour. Spoke with Taylor and they were helpful in providing Bodega fulfillment and shipping timelines after reading these reviews. I ordered 2/5/23 and both items were fulfilled and delivered to me by 2/15/23. I’d order from them again but always know that YMMV based on these reviews. Thanks Bodega.

The worst support ever The worst support ever. Trying to solve an important problem with customs - bodega messed up with a freaking declaration of items and mentioned something by a mistake. Getting replies from a bot, clearly. Should be on a visible place on their website "We don't give a f*** on our customers and you will count on yourself with whatever we would mess up".

Horrible online shopping experience Horrible online shopping experience at this store. Product detail pages DO NOT STATE that discounted items are final sale, and it IS NOT shown in the checkout flow even though support staff state it is. The Returns FAQ is poorly worded and does not make this clear. This is not the norm with other online retailers. Extremely inflexible support staff completely unwilling to help find a solution. Do yourself a favor and find a merchant that cares about their customers -- AVOID BODEGA.

Ws charged for membership that I did… Ws charged for membership that I did not register. $4.95 and a charge for $39.95. Complained and promptly got full reimbursement from them. called bank and cancelled debit card, just to be on safe side.

Awesome Experience! Several months ago I wrote a review regarding shipping delays with Bodega and how bad they have gotten. Well, I’m here to say it looks like Bodega has resolved their fulfillment issues. I ordered the Bodega x Asics Gel-NYC when they released on September 29th. and I received my order today - well packaged, without a hitch. That’s 5 days total from drop to delivery. Thanks Bodega! Looking forward to doing business with you again soon. PS: these shoes are fire, one of your best collabs of all time in my opinion. :-)