Beau Wattigney
GBSame issue as others are complaining… Same issue as others are complaining about. Accidentally used an old address and then tried to fix it immediately but they say they can't do anything at all to fix the situation. They told me to reroute the package with UPS, but exactly how am I supposed to get a package rerouted with my UPS account it it's being sent to an old address? You can only reroute the package if it's going to your actual address you have verified with UPS. I'm interested to see what happens once it gets marked undeliverable.
Chris Wolf
GBAwesome Experience! Several months ago I wrote a review regarding shipping delays with Bodega and how bad they have gotten. Well, I’m here to say it looks like Bodega has resolved their fulfillment issues. I ordered the Bodega x Asics Gel-NYC when they released on September 29th. and I received my order today - well packaged, without a hitch. That’s 5 days total from drop to delivery. Thanks Bodega! Looking forward to doing business with you again soon. PS: these shoes are fire, one of your best collabs of all time in my opinion. :-)
Clint
GBHidden Policies Bodega apparently has a policy only noted in their FAQ that certain items are not returnable. Nowhere in the product description nor anywhere in the checkout process was this noted for this particular item. I don't generally read a website's FAQ when I'm ordering- a basic sales transaction should not require this. False advertising. The sneakers run extremely narrow, a fact I could not have known prior, and would not have ordered them if I was in any way made aware that refunds aren't available. Edit based on response- To be clear, all Bodega's response says is that they informed me of the policy when I attempted to return. At no point was this made clear prior to purchase.
Derick Lza
SGAbsolutely horrible shopping experience… Absolutely horrible shopping experience with bodega store. I dont usually write negative feedback or complain online but bodega made me waited for about 3 weeks to ship domestically. If u dont mind waiting for 3-4 weeks then ok. I have to send them multiple emails till the extent I thought probably they can cancel my order so i can buy from somewhere else. I was trying to be polite and well mannered with my words yet ended up giving me the same reasons like the shipment delayed due to high volume of incoming orders. Horrible shopping experience, will never patronise this shop again!!!
Dan Q.
GBDisappointed I would take the recent reviews here into account before ordering from Bodega's website. Over the last few years my orders have seen longer and longer fulfillment times (up to a month) and I've had three orders cancelled due to inaccurate inventory on their site. Some of these were items I could have ordered elsewhere, but missed my opportunity by choosing Bodega instead. I'd like to continue supporting them as a local option that carries a lot of brands that I love, but I think I'll have to step away for a bit until they can right the ship.