Avoid this "business" Bought items on sale, waited the 21 days as expected. No progress, reached out to cancel. Now 25 BTW... They claim they cannot accept any cancelation on sale items. Every business practice Bodega engages should be seen as a RED FLAG; marking stuff down on sale (somehow this qualifies it as being non cancellable), giving some arbitrary meaningless timeline to ship (Covid's over bro) and then being useless at customer service. They seriously must think people are too stupid to file disputes with their credit card companies.

Hidden Policies Bodega apparently has a policy only noted in their FAQ that certain items are not returnable. Nowhere in the product description nor anywhere in the checkout process was this noted for this particular item. I don't generally read a website's FAQ when I'm ordering- a basic sales transaction should not require this. False advertising. The sneakers run extremely narrow, a fact I could not have known prior, and would not have ordered them if I was in any way made aware that refunds aren't available. Edit based on response- To be clear, all Bodega's response says is that they informed me of the policy when I attempted to return. At no point was this made clear prior to purchase.

The worst support ever The worst support ever. Trying to solve an important problem with customs - bodega messed up with a freaking declaration of items and mentioned something by a mistake. Getting replies from a bot, clearly. Should be on a visible place on their website "We don't give a f*** on our customers and you will count on yourself with whatever we would mess up".

Awesome Experience! Several months ago I wrote a review regarding shipping delays with Bodega and how bad they have gotten. Well, I’m here to say it looks like Bodega has resolved their fulfillment issues. I ordered the Bodega x Asics Gel-NYC when they released on September 29th. and I received my order today - well packaged, without a hitch. That’s 5 days total from drop to delivery. Thanks Bodega! Looking forward to doing business with you again soon. PS: these shoes are fire, one of your best collabs of all time in my opinion. :-)

Ws charged for membership that I did… Ws charged for membership that I did not register. $4.95 and a charge for $39.95. Complained and promptly got full reimbursement from them. called bank and cancelled debit card, just to be on safe side.