Beau Wattigney
GBSame issue as others are complaining… Same issue as others are complaining about. Accidentally used an old address and then tried to fix it immediately but they say they can't do anything at all to fix the situation. They told me to reroute the package with UPS, but exactly how am I supposed to get a package rerouted with my UPS account it it's being sent to an old address? You can only reroute the package if it's going to your actual address you have verified with UPS. I'm interested to see what happens once it gets marked undeliverable.
David Allen
GBOrdered an item on 12/12 I haven’t got… Ordered an item on 12/12 I haven’t got any shipping confirmation yet and it’s been almost 10 days and no update, I tried to reach customer service and through phone, email, Instagram and there own website I couldn’t get any help. DO NOT BUY FROM BODEGA.
Benjamin
FRWorst customer experience I ever had Worst customer experience I ever had. - super expensive delivery fees. - takes at least 10 days to send the order. - cancelled half the order. - don’t refund the delivery fees on cancelled items. I tried discussing this matter with the support, they think they’re too cool to be helpful. Life is too short to spend it dealing with Bodega cool kids.
Jose A.
GBWould order from them again In an odd turn of events, I placed two orders separately and received them within Bodega’s fulfillment and shipping time frame. Both items purchased were quick strike (non-returnable/refundable) items that were at a discount. I can’t knock them. Customer service answered my emails within the hour. Spoke with Taylor and they were helpful in providing Bodega fulfillment and shipping timelines after reading these reviews. I ordered 2/5/23 and both items were fulfilled and delivered to me by 2/15/23. I’d order from them again but always know that YMMV based on these reviews. Thanks Bodega.
Charles M.
GBYes, there was a wait but Bodega delivered! I am leaving this review as I saw a lot of negative reviews here that made me hesitant to buy from Bodega originally. I found at Bodega an item at a significantly discounted price. I am happy to report that the transaction was very smooth. Yes, I had to wait some time for the item to ship but Bodega was very clear about that right from the start. Ultimately I received the item within a month as they promised.