Excellent Product I give my hats fairly hard wear - they are work hats first and foremost, since I work right much outdoors doing garden design, installation, and maintenance. These hold up right well, and keep me protected from the sun with their tight weave. (Dermatologists have noted the hats with approval.) I have been wearing them so long they have become kind of a trade-mark. Excellent product.

Great service Great service, have always been able to ask questions and have had them answered promptly. Status of the production of my hats and shipping details have always been advised and arrival here in New Zealand eagerly awaited. Five days from shipping to delivery has been the best so far. I am no oil painting to look at but the hats help and always attract attention when people realise that it doesn't look like some fake out of China.

The hat I bought filed a long-held wish … The hat I bought filed a long-held wish to have such a hat. Ordering from and dealing with Panama Hats was a more than pleasant experience. They provided a way of getting my size right, the website has excellent images of designs and gives good descriptions. Following my order, they sent emails to let me know where they are up to in the making. After receiving the hat (in good condition) I had follow up questions which were dealt with personally, very promptly, and politely. If there were six stars, I'd give them.

Great hats Great hats; I've now had three with one lost and one worn out (which was a cheaper version). Now enjoying a Fedora fine weave with extra brim; looks cool with excellent sun protection. One order was slow to ship but response to my query was good. All delivered in useful packaging which owner should keep for travelling if not wearing. Enjoy.

Excellent Handmade Panama Hats Authentic handmade Panama hats (made in Ecuador) are becoming more and more rare. Having bought several Cuenca and Montecristi hats from Panama Hats Direct, I can attest to their quality, fair pricing and service. With a small head, I mostly have to have mine made to order, which produces a hat made to specification. I have kept one Montecristi in my car in Florida for several years, and worn it constantly. While it has naturally darkened a bit, there has been no degradation or cracking of the straw.