The product (boot bag with monogram) is… The product (boot bag with monogram) is terrific and looks like it is super sturdy. It was delivered within two days of ordering. I had an issue with placing my order and was able to resolve it quickly through customer service. I will definitely be placing more orders in the future!

I truly cannot say enough amazing… I truly cannot say enough amazing things about Rachelle Wise! She responded to my email right away and worked with me to help fix my problem. With her kindness, hard work, and excellent communication she helped me get my order in time to provide the gifts to my bridesmaids. I was sadly one of the brides who had to cancel her wedding to COVID but being able to provide special gifts to my bridesmaids is a silver lining so they still know how much I love and appreciate them. Rachelle, I truly cannot thank you enough or express my gratitude for your help. You truly performed a Christmas miracle and I am forever grateful!

Unraveled stitching, painful customer service Second verse, sucks more than the first!!! After y’all offered to inconvenience me further, by saying you wanted the bag returned, because that was your preference, I said never mind. After y’all already demanded that’s what y’all wanted in my first call, I made the mistake of wasting more of my time calling again, at your request, only to be told the same thing. Build better stuff, and you won’t have to inconvenience your customers. The green dental floss shows up really well when I show it off; especially, in the YouTube video I made about your customer “service” team. Stitching on the handle was unraveling after first use. I called and asked for some thread to repair it myself; they replied that they wanted me ship it to them for repair, instead of them mailing a few inches of thread. What a waste of time, packing and travel, so I repaired the stitching with dental floss.

Perfectly done Jon Hart! Perfectly done Jon Hart!! Super fast shipping! When it got here I was so surprised I hadn’t it got a chance to check my email for a tracking number! The make up bag was bigger than we thought but ended up working out perfect! This was a gift for our teenage daughter that cheers along with traveling sports and it fits all her beauty needs!

Amazing experience Amazing experience. Loved the products purchased for my Dr and nurses helping me get pregnant. Very special moment for us ❤. Thank JH for making it extra special.