Super fast delivery Super fast delivery! I ordered two items with personalization and received them a week later. The wallet and makeup bag were perfect! I would definitely order from Jon Hart Design again!

Unraveled stitching, painful customer service Second verse, sucks more than the first!!! After y’all offered to inconvenience me further, by saying you wanted the bag returned, because that was your preference, I said never mind. After y’all already demanded that’s what y’all wanted in my first call, I made the mistake of wasting more of my time calling again, at your request, only to be told the same thing. Build better stuff, and you won’t have to inconvenience your customers. The green dental floss shows up really well when I show it off; especially, in the YouTube video I made about your customer “service” team. Stitching on the handle was unraveling after first use. I called and asked for some thread to repair it myself; they replied that they wanted me ship it to them for repair, instead of them mailing a few inches of thread. What a waste of time, packing and travel, so I repaired the stitching with dental floss.

The product (boot bag with monogram) is… The product (boot bag with monogram) is terrific and looks like it is super sturdy. It was delivered within two days of ordering. I had an issue with placing my order and was able to resolve it quickly through customer service. I will definitely be placing more orders in the future!

Katherine at Jon Hart K back to Katherine was the most helpful Customer Service person I have encountered in my many, many years of shopping. She promptly called me in response to a voice message, has me send a photograph of the item I was endeavoring to purchase. Upon receipt of the photo she researched the item and called me back with information on how to locate the item and place my order. Her instructions were very good, and I placed my order. Amazingly, she followed up later that day and requested the order number so she could follow it. Although I did not expect the item for 3-4 weeks, it arived just over a week later. Katherine served Jon Hart and me well.

Perfect Christmas Gifts! Thank you for the quick service in less than a week. I ordered 6 small storage kits, a 2-suiter and 2 sets of coasters and they were all perfectly done in color and monograming. My grandkids will love their special gifts for Christmas.