20 years and counting!!! I have shopped with Jon Hart for over 20 years!!!! I still have my first set of luggage I received as my HS graduation gift!! I now have incorporated Jon Hart into my family and into my children’s lives as well....these products are so well made and worth every penny....classic pieces that fit anyone’s style!!!! LOVE JH!!!!

Super fast delivery Super fast delivery! I ordered two items with personalization and received them a week later. The wallet and makeup bag were perfect! I would definitely order from Jon Hart Design again!

Fast shipping! I ordered the large backpack. I love that it fits my laptop with the Jon Hart 15” computer case. My order shipped quickly and was delivered to me the next day! I want to suggest, however, that the photos/videos on the website be improved, however. I’ve only been able to order my Jon Hart products online, and it’s difficult to tell how large a product is even with the dimensions listed.

I bought six passport covers and had a… I bought six passport covers and had a problem with one . I had a quick response from Katherine , She quickly resolved my issue , replaced one , sent out over night to me . Problem solved . I really appreciated everyone’s hard work in making this right for me.

Unraveled stitching, painful customer service Second verse, sucks more than the first!!! After y’all offered to inconvenience me further, by saying you wanted the bag returned, because that was your preference, I said never mind. After y’all already demanded that’s what y’all wanted in my first call, I made the mistake of wasting more of my time calling again, at your request, only to be told the same thing. Build better stuff, and you won’t have to inconvenience your customers. The green dental floss shows up really well when I show it off; especially, in the YouTube video I made about your customer “service” team. Stitching on the handle was unraveling after first use. I called and asked for some thread to repair it myself; they replied that they wanted me ship it to them for repair, instead of them mailing a few inches of thread. What a waste of time, packing and travel, so I repaired the stitching with dental floss.