The product (boot bag with monogram) is… The product (boot bag with monogram) is terrific and looks like it is super sturdy. It was delivered within two days of ordering. I had an issue with placing my order and was able to resolve it quickly through customer service. I will definitely be placing more orders in the future!

Amazing experience Amazing experience. Loved the products purchased for my Dr and nurses helping me get pregnant. Very special moment for us ❤. Thank JH for making it extra special.

Unraveled stitching, painful customer service Second verse, sucks more than the first!!! After y’all offered to inconvenience me further, by saying you wanted the bag returned, because that was your preference, I said never mind. After y’all already demanded that’s what y’all wanted in my first call, I made the mistake of wasting more of my time calling again, at your request, only to be told the same thing. Build better stuff, and you won’t have to inconvenience your customers. The green dental floss shows up really well when I show it off; especially, in the YouTube video I made about your customer “service” team. Stitching on the handle was unraveling after first use. I called and asked for some thread to repair it myself; they replied that they wanted me ship it to them for repair, instead of them mailing a few inches of thread. What a waste of time, packing and travel, so I repaired the stitching with dental floss.

Great products Great products, priced fair. The ordering and customization process was simple and intuitive. Shipping arrived faster than quoted, which made for a very happy wife. The product quality was better than expected. Overall, exceeded expectations at ever step!

Super fast delivery Super fast delivery! I ordered two items with personalization and received them a week later. The wallet and makeup bag were perfect! I would definitely order from Jon Hart Design again!