Lily and Bean

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4.75
Based on 20 Reviews

5

90.00%

4

5.00%

3

0.00%

2

0.00%

1

5.00%
About Lily and Bean

Personalized Straw Hats Personalized Straw Bags

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Kristin DiPietro
GB

Customer service is absolutely… Customer service is absolutely unmatched. I emailed in a question and my problem was solved in twenty minutes. Lucy was an absolute gem and saved my birthday present for a friends 50th. I won’t hesitate to recommend and buy again!

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Erica Kovacevic
GB

I am rating this on customer service… I am rating this on customer service provided by Lucy. I emailed to check in on my order, which was submitted on March 21, 5 weeks ago. She checked into it and saw that the bag I ordered was not in stock and unavailable for quite some time. I never received an email from the Lily & Bean about this issue so Lucy offered me a solution, as I need this bag for my vacation, which was to select a different color and she would have my order expedited as my trip begins on May 23. I do hope that I will receive the bag by then and if so will send another review on the quality, as I am expecting it to be perfect. Thank you Lucy for your prompt service!!!

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Blaihin Taylor
CA

Wow what a wonderful experience and product! Wow! The customer service team is absolutely the best! I received my order yesterday (I live in Canada) and it was the first time I had purchased from Lilly and Bean…the tote is just beautiful as are the makeup bags and the quality is terrific. I have ordered more items and plan to be a regular customer…so many wonderful items for me to get!

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Stacy Howell
GB

Lily and Bean products are my go-to for… Lily and Bean products are my go-to for gifts for friends and family. They are wonderful quality and LOVED by all recipients. I ordered a make-up bag for my mother in law for Mother's Day and made an inquiry via email about the delivery date. Lin was incredibly responsive and helpful.

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josefin Bergqvist
SE

Ordered the travel set with my… Ordered the travel set with my initials, very happy with the pieces, very high quality product. Unfortunately my luggage arrived with a bump in the corner, I reached out to Lucy at costumer service and she immediately told me they would send a new cabin bag, very easy, nice and super serviceminded.

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