My order with NattyCat was via her… My order with NattyCat was via her Kickstarter for the everyday bag - she kept us informed every step of the way of the progress for our pledges, and once the item was shipped, it arrived in a timely fashion (travelling half way across the world!). Any questions I've had have been answered within 48 hours via the email address on her website, and she has been nothing but polite, helpful and transparent! I'm now waiting my pledges from her most recent Kickstarter!

Happy with order I recently purchased one of the giant angry alien kitties from this shop that was placed on a preorder and I was pleasantly surprised with the customer service. The owner promptly answered my questions/concerns through the shop's Instagram DMs. I'm always a little worried when ordering preorders from small shops due to delays and cancellations, but the item came when expected, if not earlier. Shipping times aren't really up to the shop though as it depends on the carrier, but I thought I should mention it anyway. I'm really glad I decided to order from here. The owner seems like they genuinely care not only about their product but also about their customers. The product was fantastic too. Kitty is super soft with sturdy construction.

I've bought a few things from this… I've bought a few things from this business, both from her website and from kickstarter. The most recent thing i bought was the Alien Kitty Squish Friend! She always makes sure to give the most information and if I've had any questions about shipping she gets back to me as soon as she can (because she's human running a small business!!!) I've never had a bad experience with her and I can't wait to see what she comes out with next!

NattyCat has the cutest most kawaii… NattyCat has the cutest most kawaii product around. I have purchased many items from her including a bags, pins and masks. Every item is extremely high quality and my favorite pieces. Her prices are affordable, shipping is quick, and customer service is impeccable. The owner is an absolute sweetheart and I always look forward to the what amazing price I cannot live without that NattyCat will come out with next.

I have been extremely satisfied every… I have been extremely satisfied every time I purchase from NattyCat. All of her products are of high quality, and it is evident she cares so much about her customers and her art. With my most recent purchase, I have started to grow a little corner of NattyCat pins specifically because they’re just too good! The owner herself always ships things as timely as her health and personal life will allow, but I’ve never waited longer than two weeks for shipping. As a small business with limited resources and classic USPS delivery methods, she knocks it out of the park and makes sure her customers end up satisfied with their purchases and products.