Buyer Beware Retraction Hello again. I'm writing my review based on customer service. After my Buyer Beware review, I have had several emails from Helen Francis, Supervisor of Customer Service & one from Joseph Michael, Customer Success Manager. Both were very apologetic regarding my experience & I really appreciate that. I am in the process of ordering another jacket, hopefully there will be no issues. Also, I noticed the first jacket I ordered has been removed from the selections (that's a good thing). I will write another review once I receive my jacket. Hopefully no issues!!!

The company was a great company to… The company was a great company to order from they are right on the ball with orders. I ordered 2 jackets for my husband and I. I got the brown right away and then got my husband a few weeks later. I was afraid that it was a mistake and contact the company and they contacted me immediately and told me what was going on and the keep me updated on the jacket. I have never worked with a company that really cared for there customers as much as they did. The best company ever and caring. Would recommend this company for a beautiful leather jacket or anything else that it in the store.

Fan Jacket review Prompt delivery, good fit, excellent quality-everything one would want in purchasing a leather jacket from any supplier. I doubt there is a better value in a leather jacket from any seller out there. A great jacket at a great price.

Excellent product Customer service was excellent, and the added use of the automated size suggestion was a well thought out addition. My jacket was almost absolutely spot on in size. It came well packaged in not one but two packaging bags to ensure no damage would befall my jacket. I've been wearing the jacket for over a week and even with everyday use including a long hike and a motorcycle ride, the jacket remains exactly as it was when I received it. Though in truth, it now fits my shoulders better

I ordered a jacket I ordered a jacket. Received quickly which was good but the jacket wasn’t the right fit for him. I contacted Fan jackets and they gave me different options for refund or exchange. We are working together to resolve this and I’m confident it will work out well.