Robert Carrier
GBA brand I can trust with products to back it up Between their products being sturdy, eco-friendly, functional, and top notch customer service, I’ve never had a bad experience with any of their products. I’m a proud owner of both their Carry-On Closet and their Lifepack Endeavor and I don’t see myself going back to any other brand when it comes to travel needs. No more checked bags (and the chaos that brings with connecting flights) and I’m more organized than ever when I travel.
Craig Prouty
GBMy wife gave me the large check in as a… My wife gave me the large check in as a gift. While on a trip, the latch to open the luggage was damaged. Lyza did a great job of communicating with me and has sent out a replacement part. I looking forward to receiving it so I can continue to use this great piece of luggage.
Jeffrey Paul Wolff
GBSolgaard customer service is amazing! Solgaard customer service is absolutely amazing. I just got the check-in closet original and my shelve organizer straps started to rip while in South Africa. I emailed a picture of the straps and Lyza was amazing. She gave me two options to have it repaired and cover the costs or have it replaced. I opted for the replacement and got my confirmation that it was placed same day. This is what customer service should be for all companies.
Ty W.
GBAll Over the World with Carry on I received the Solgaard Carry-On as a gift from my wife since I have been traveling a lot more for business. This thing has taken me all over the US, East Coast, West Coast, midwest, and into Asia. It has taken its fair share of bumps and bruises from travel. So finally one of the latching rivets gave out that held the two halves at a 90-degree angle. So I contacted Solgaar CSR and Kristine was able to help me with a replacement in a short period of time. That's some good work there CSR. That's how you get return customers and people supporting your brand. Keep up the good post-sales support.
Julie
GBSolgaard Delivers Solgaard employs people like Kristine who work diligently to help customers like me solve problems and achieve resolutions for full customer satisfaction with their product. As a company, Solgaard honors their return/refund policies which is much appreciated. I thoroughly enjoy packing for a trip and traveling with my Solgaaard luggage in various sizes.